We're sorry to hear you didn't have the experience we expect from the quality checks we have in place, Lucy. We'd like to get more information to help you, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 725-3296.

We're sorry a loyal Dawn fan like you is having this experience, since we do put a lot of thought into the design of our products to ensure that you can use them with ease. We appreciate this feedback, and we'll be sure to share your comments with the rest of our team. It may help to squeeze the trigger harder and faster than usual. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 725-3296.

While we're glad to hear that you're such a great fan of our Dawn Platinum Powerwash Dish Spray, this product is only intended to be used on dishes that you'd typically wash by hand with traditional dish soap. It hasn't been tested for alternative uses, so we can't recommend using it for anything other than washing your dishes. We'd like to learn more about your experience, so please give us a call at (800) 725-3296 when you have a moment.

We're sorry you had this experience. While we completely understand that fragrance and scent preferences are very subjective and personal, we'll make sure to let our teams know how you feel. You may be happy to know that our Dawn Platinum Powerwash comes in three scents, Fresh, Citrus and Apple. One of the others may be a better fit for you. If you have any questions or if we can help further, please give us a call at (800) 725-3296.

We're sorry you had this experience, Kate, and we'll be passing your comments along. Safety is at the heart of all we do here at Dawn, and we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We'd like to gather some more details for our team. When you have a moment, please give us a call at (800) 725-3296.