We're sorry that this was your experience, and we hope that you're feeling better. We can assure you that our Dawn Fresh Platinum Powerwash Dish Spray has been thoroughly evaluated to be safe when used as directed, and it may be helpful to know that we recently introduced a new Fresh Clean scent for this Powerwash Dish Spray. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product. You may want to give our Dawn Free & Clear version a try instead, as this features a lighter scent. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

We're sorry to hear that you had this experience, and we'll be sure to share this feedback with the rest of our team. We'd like to mention that our Dawn Platinum Powerwash Dish Spray is currently available in four different scents, including our Free & Clear, which is great those who'd prefer a lighter scent experience. We'd be happy to learn more, so please give us a call at (800) 725-3296 when you have a chance!

We're sorry you're disappointed with how Dawn Powerwash worked. Our dish spray is designed to deliver fast cleaning on baked-on grease. It's also formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. It performs best when sprayed directly on soiled dishes, before adding water. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're very sorry you're having this experience. We never want to disappoint a Dawn fan. We want to help you get all the use from Dawn's Powerwash Dish Spray you can. When you get a moment, give us a call at (800) 725-3296, so we can help you.

We're sorry to hear you didn't have the experience we expect from the quality checks we have in place, Lucy. We'd like to get more information to help you, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 725-3296.