We're sorry to hear that you had this experience, and hope that you're feeling better. Safety is our top priority, and we can assure you that all of our products are thoroughly evaluated to be safe when used as directed. We suggest making sure that you’re using this product in a well-ventilated area, and that it’s being sprayed away from your face. It may also help to hold the dishes at an arm’s length to increase the distance between the spray and your face. While our Dawn Platinum Powerwash Dish Spray isn’t meant to have an off-odor, it can smell differently than intended when mixed with certain foods. As well, we’d expect this product to deliver a powerful clean, since it features spray-activated suds that cut through grease on contact. For heavily soiled dishes, we suggest letting the suds sit for about 3-4 minutes, and then rinsing and wiping. We’d like to learn more and see how we can best help, so please give us a call at (800) 725-3296 when you have a moment.

Thank you for sharing your experience with Dawn Platinum Powerwash Dish Spray. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so your experience isn't expected. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn Powerwash Dish Spray. We hope you'll give our Dawn Powerwash Dish Spray Free and Clear a try, as the fragrance is a pleasant light Pear scent, which may be the perfect choice for you, given your scent sensitivity. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thanks for sharing your experience with your apple-scented Dawn Platinum Powerwash Dish Spray. Your safety and comfort are our top priorities, and we want to assure you that a temporary tickle in their nose or throat when spraying Dawn Dish Spray can happen, but it's not a health concern. To avoid this experience, use the dish spray in a well-ventilated area, away from your face. Another tip we can share is to give our Dawn Free & Clear with Light Pear scent a try. It may be the perfect option for you. Speaking of the trigger concerns you've had, be sure the yellow circle, made between the nozzle and top of the spray, is visible. The yellow circle must be lined up exactly in order for the trigger to spray easily. If the yellow circle is off, even by a little bit, it can permanently damage the trigger. Once damaged, the trigger may continue to bend even when lining up the circle. We'd be happy to talk further with you about this, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Your happiness is very important to us, and we're so sorry to learn your most recent experience with Dawn Platinum Powerwash Dish Spray, with Fresh scent, didn't perform as we expect. Thanks to our Quality Team, we know every bottle of Powerwash is a grease guzzler, in the best way. It breaks it up, and makes it disappear. We'd like to talk more with you about this purchase, and see if your package may have slid past our Quality Team's last check. Call us at 1 (800) 725-3296, any Monday through Friday, from 9 AM to 6 PM, EST.

We appreciate you sharing this feedback with us, and we can assure you that we'll be passing your comments along to the rest of our team. Since safety is at the heart of all we do here at Dawn, all of our products have been thoroughly evaluated to be safe when used as directed. While our Dawn Platinum Powerwash Dish Spray Free & Clear does feature a light pear scent, it is dye free. We'd be happy to learn more about your experience and answer any questions you may have. When you have a chance, please give us a call at (800) 725-3296.