We're sorry to hear that you're feeling disappointed, Chris, and we'll be sure to share your thoughts with the rest of our team. We can assure you that our Dawn Platinum Powerwash Dish Spray is formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. For best results, only add water during rinsing. If water is added earlier, it will dilute the cleaning power of the product. If you're washing heavily soiled dishes, let the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps! Your satisfaction means the world to us, so we'd be happy to learn more about your experience and see how we can best help. When you have a moment, please give us a call at (800) 725-3296.