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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 581-590 of 634 reviews
Mar 2, 2016
Reviewer name: Allison4
1 out of 5 stars
1 out of 5 stars review

Too perfume-y, too expensive.

So disappointed. Used to love this, but now it's so expensive and smells strong and perfume-y like all the rest. Wish I had my money back.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Consumer Relations

Sorry to see how disappointed you were in a recent purchase of Tide. We know scent preferences can vary from one person to another which is why we offer many options. We'd love for you to try Tide again. For help, reach out to us at 1-800-879-8433. Thanks! Pattie Tide Team

Oct 22, 2019
Reviewer name: Aubrey510
2 out of 5 stars
2 out of 5 stars review

Cleans fantastic but smells like diapers!

Powdered Tide detergents are my favorite. But Original smells bad! Wish I could sample the other scents without committing to the full box.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Apr 19, 2022
Reviewer name: Deb 0430
1 out of 5 stars
1 out of 5 stars review

Stinky!

[This review was collected as part of a promotion.] Why change? The floral and fruit notes, stink! No one wants this in their laundry!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're very sorry you don't like the upgraded scent of our Tide Original Powder Laundry Detergent. We appreciate your input and will make certain to let our teams know how you feel. If you have any questions, or if we can help you with anything, please give us a call at (800) 879-8433. We're always here for our Tide Fans.

Jun 19, 2022
Reviewer name: Btboy
1 out of 5 stars
1 out of 5 stars review

Please switch back to original scent

We have been using tide for decades and liked the mild clean smell. The changes now keep making me think my clothes have gone sour. No Bueno

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

As a loyal user, you know how important freshness is. Whenever we make changes to the scent in our detergent, we do extensive tests to get it just right, so we're sorry if this change soured it up for you. Although scent is a preference, we'd love to hear your thoughts and share them with our team. We can be reached at (800) 879-8433.

Aug 9, 2023
Reviewer name: James1953
1 out of 5 stars
1 out of 5 stars review

Horrible scent

Let me add my voice to the chorus of voices hating the new scent. Overpowering, even after extra rinse. Last Tide product I'll ever use

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

James, thank you for being a loyal Tide Powder user and for sharing your feedback with us. Nothing is more important to us than your complete satisfaction, so we do numerous tests whenever we make changes to get it just right. We'd love to hear your thoughts and share them with our team. Please call us at (800) 879-8433.

Jan 23, 2022
Reviewer name: flfrench
1 out of 5 stars
1 out of 5 stars review

Smell Changed

The smell is completely different! What happened?? I know hundreds of people on FB who say the same. Why change the product?

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We did make some slight changes to the fragrance of our Tide Powder Detergents. Please know that we appreciate your feedback and will definitely tell our teams how you feel. Consumer input, like yours, is vital when we make future adjustments. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.

Apr 8, 2022
Reviewer name: Lola601
1 out of 5 stars
1 out of 5 stars review

Hate the new scent

I have used Tide exclusively for 25 years. The new scent is way too strong and perfume-y. Bring back the fresh scent you have always had!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your loyalty over the last 25 years is extremely appreciated, and please know we never want to leave a fan like yourself feeling disappointed. When we design our products, we do extensive research and consumer testing to create features that we think you'll love, so we're sorry to hear you're not impressed with the Tide Original Powder perfume system upgrade. We'd like to learn more about your experience to share with our team and help, so please give us a call at (800) 879-8433.

Jan 18, 2020
Reviewer name: PattyS
2 out of 5 stars
2 out of 5 stars review

Why does laundry have to smell like candy now?

P&G: Please bring back the 80's original scent!!! You might get a BIG surprise! Your sweet versions are keeping many from buying your product!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We appreciate your feedback, Patty, and we’ll let our team know you’d like to see the scents from the 80’s make a comeback. If you’d like to tell us more, please feel free to give us a call at (800) 879-8433.

Nov 26, 2015
Reviewer name: Steve195
2 out of 5 stars
2 out of 5 stars review

Terrible Fragrance

The new original fragrance is too sweet and sickly. The old original fragrance was much more pleasant. I will probably not buy another box.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Response From Tide

We’re sorry you dislike the new Tide Original scent. We’d hope for it to still provide you with a great clean while still providing you with a fresh laundry scent. We’d like to help you find something that better fits your needs, when you have some free time please give us a call at: 1-855-236-3353.-Brittany at Tide

Aug 11, 2016
Reviewer name: Ksue
5 out of 5 stars
5 out of 5 stars review

I love my trusty Tide! We use this detergent for our clothing, as well as our cloth diapers. It works and smells great!

Helpful?4MATU5UN14YC3700027765