We're so sad to learn you're missing a pump for your Dawn Professional Dish Detergent. Because this is a product from our P&G Professional line, we hope you'll give them a call at 1 (800) 332-7787 for help with this. They're answering calls Mondays through Fridays, between 9 AM and 6 PM, EST.

We're sorry to hear this, When you have time, please reach out to Sam's Club at 1-888-746-7726, to take care of this for you.

Dawn Manual Pot and Pan and retail Ultra Dawn, are not the same formulation. They are created using the same technology approach, with the well known Dawn ability to "take grease out of your way," but each of the products is uniquely formulated to meet specific needs within their respective marketplaces. For more information, please call our P&G Professional Customer Contact Center at 1-800-332-7787.

We appreciate your feedback, and we&#39;re so sorry to hear that you&#39;re unhappy with your Dawn Professional. Our products go through many quality tests to make sure they provide great results every time when used as directed, so this isn&#39;t the experience we want or expect you to have. <br /><br />Your satisfaction is really important to us, and we&#39;d like to learn more, so that we can share tips on how to get the best clean from your Dawn, and assist you further with this. Please give our team a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday.