We want to assure you that we have many quality checks to ensure you get the best. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please reach out to us at We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.

Thank you, for sharing you purchased a 1 gallon bottle of our Dawn Professional Dish Detergent. It may surprise you to learn this product is actually made and sold by our P&G Professional line. Call their customer service agents any Monday through Friday, from 9 AM to 6 PM, EST. Their number is 1 (800) 332-7787.