We appreciate your feedback, and we&#39;re so sorry to hear that you&#39;re unhappy with your Dawn Professional. Our products go through many quality tests to make sure they provide great results every time when used as directed, so this isn&#39;t the experience we want or expect you to have. <br /><br />Your satisfaction is really important to us, and we&#39;d like to learn more, so that we can share tips on how to get the best clean from your Dawn, and assist you further with this. Please give our team a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday.

Dawn Manual Pot and Pan and retail Ultra Dawn, are not the same formulation. They are created using the same technology approach, with the well known Dawn ability to "take grease out of your way," but each of the products is uniquely formulated to meet specific needs within their respective marketplaces. For more information, please call our P&G Professional Customer Contact Center at 1-800-332-7787.

Please reach out to the Dawn Professional Team, Synthia, as they&#39;ll want to hear about this and help. Please call 1-888-474-7765, Monday through Friday between 9:00am - 6:00pm ET. Alternatively, dial 1-800-332-7787. You can also reach out via their website at http://www.pgpro.com/​contact-us.