Hi June, thanks for reaching out and letting us know your experience. We're disappointed to hear this, because we always want you to feel protected when using our products. We'd like the opportunity to learn more and see how we can help. When you have a chance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CT). We hope to hear from you soon!

Keeping you feeling dry is our goal, and we're sad to hear about what happened. We want to learn more and see how we can help you. When you have a moment, please reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We look forward to hearing from you.

Hi Nancy, we appreciate you giving us a try but we want you to have a quality product that you can rely on. We're sad to hear about what happened and we want to learn more and see how we can help you. Please hang onto the packaging and reach out to us at 1-877-413-3736 (available Monday–Friday from 8:00 am – 5:00 pm CST). We hope to hear from you soon.