Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
KLEENEX MAINLINE 12 PACK 144 TISSUES
4.7 out of 5 stars
stars8,597 ratings4,146 reviews
  1. 5 stars84% (7,204)
  2. 4 stars10% (876)
  3. 3 stars3% (232)
  4. 2 stars1% (102)
  5. 1 star2% (183)

Member photos

  • +229 images
Sort by |
Showing 101-110 of 4,146 reviews
May 10, 2023
Gmf01
3 out of 5 stars review

Ugly new boxes!!! Why!!??

The new boxes are absolutely ugly! They do not match Decour in anyone's house! Please bring back the old soft toned colors . Why change some thing that was nice? And I'm tired of pulling tissues out and having tissue pieces fly all over the place. There has to be more quality control. Hardly no one likes the new colors .

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

We're sad to hear this, because we always want you to be happy with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Jul 13, 2017
Joann
1 out of 5 stars review

Terrible Package Colors

I wish I knew why your company changed the packaging of the Kleenex tissues. The color choices are ridiculous. The color combinations are terrible. Bathrooms are not all purple. After buying Kleenex for over 40 years, i have stopped. I can't find a box with colors that match anything in my home.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thank you for your feedback, Joann. We do, from time to time, switch up our box designs. You can always see our latest online at: https://www.kleenex.com/en-us/products. We hope you can find one that fits you and continue to be in the Kleeenex tissue family! Thanks!

Feb 21, 2017
Donna Do Rite
5 out of 5 stars review

Great tissues, TERRIBLE designs on the boxes!!!

I LOVE the tissues (I'm a loyal customer of the brand), but these new designs are awful! Just not attractive AT ALL. I do admit to color-coding each bathroom with the appropriate colored box of tissues, but these are just too ugly to put out. I'm not even sure a guy would like these (they are a little masculine). Please change them!!!! Maybe a little folk art, or some more flowers and/or birds, or even just colors, with or without metallic accents.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

We're happy to hear you are a loyal fan! As a loyal fan we want you to know the tissues themselves are still the same ones you've grown to know and love!. We appreciate your comments on the box designs and will be sure to take them into consideration moving forward. Have a great day!

Jan 8, 2018
Sam1
1 out of 5 stars review

Box Design is awful!

I have purchased cases of these for our business for a couple years now & have always been able to get the standard "gray" box. The new design is terrible & will stick out like a sore thumb. I am going to have to go to a cheaper brand because they offer the basic gray design...not happy about it but blue & orange flowers will clash with our red & black theme!

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Thank you for your feedback, Sam! We do change our box designs from time to time in order to keep up with the latest trends. However, we do offer multiple box designs and we hope you can find one that fits you best online at: https://www.kleenex.com/en-us/products. Have a great day!

Sep 29, 2014
chicca34
5 out of 5 stars review

Kleenex Everyday Tissues

I am a member of the Crowdtap Kleenex® Brand rewards program, and Kleenex® Brand sent me a sample to review. In my home we are loyal Kleenex brand users its what we stock up on all year long especially now that cold and flu season will be full blown. I love Kleenex because its soft and strong for everyday sneezes, running noses to minor everyday cleanups and for wiping down faces and even for toe separators when getting a pedicure done. I like that Kleenex is so gentle it doesn't cause redness or irritations. Thank you kleenex because you help me keep my family healthy and my home germ free.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from FC

Thank you so much for depending on Kleenex Brand! Healthy wishes to you and your family during this upcoming cold and flu season!

Jan 31, 2017
Minnie
1 out of 5 stars review

Upset Long Time Customer

I have been using Kleenex for decades and have experienced the reduction of quality, thickness, strength, size of tissue and count per box for years but never submitted a review. Until now. In addition to those complaints listed above, the new patterns and colors of the boxes are nothing short of ugly. Did the "designers" speak to anyone over the age of 18? I am an ADULT. No one I know, younger or mature, has their homes decorated in a style which the new designs would compliment. Save the special patterns and colors for the kids and holiday boxes and leave the rest of your product packaging for us grown-ups - you know, the ones with the money to buy K-C products. I've been a customer long enough to know how often the box designs change and these gross things are going to be around for quite a while, during which time I will be purchasing another brand of tissues.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thank you for leaving us a review. Also, thank you for being a loyal fan over the years. Kleenex Tissue designs do change from time to time and we always encourage you to frequently check out the Kleenex Brand website to see our updated box designs. We appreciate your feedback and we will pass it on to our Kleenex Tissue team. Have a great day.

Dec 6, 2018
Erin B
5 out of 5 stars review

The Best Tissue

I've been using Kleenex brand forever and I don't plan on stopping anytime soon. They are just the right softness without the greasy feel of the other leading tissue brand. To those complaining about the box designs: yes, they're ugly but if it's that much of a problem just buy a tissue box cover; they've been around forever. There's no reason to stop using a good product because it comes in an ugly package.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

Thanks for being a loyal fan, Erin! We're so happy to hear you choose us as your tissue of choice.

Jun 17, 2013
John
1 out of 5 stars review

Not Happy With Changes to Product

My family has always purchased Kleenex as our every day tissue. Recently, we found that the product we were used to had changed. The box claims to be thicker & more absorbent with a "sneeze shield". I immediately noticed that the tissue count had gone down by more than 10% but the price had remained the same. That alone made me stop and reconsider my families tissue choice. I stuck with Kleenex due to our prior satisfaction with the product and chalked it up to inflation. However after using the "improved" product, we found that it actually was a lower quality product than it was before. Now, when we blow our noses, our shirts are covered with little pieces of tissue and we "blow" right through them. This is very disappointing & was not the case prior to the so-called improvements. Needless to say, my family will be finding a new tissue.

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
Nov 3, 2018
Sunny Jan
1 out of 5 stars review

Good product-ugly boxes

We've been buying your tissues for years and find the graphics on the boxes of the last few years to be just plain ugly. My husband and I hate them and complain every time we need to purchase more tissues. Please redesign and give us some flowers or something pleasant. These designs stink!!

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand Team

We're bummed to hear you aren't loving the current designs. Our boxes come in a variety of designs, and designs are always changing. We can assure you this feedback we'll be passed along to the rest of our team. And make sure you're tuned in to our social spaces so you don't miss out on our new updates & styles.

Nov 18, 2017
Fussy
1 out of 5 stars review

Hideous Box Designs

I have always used Kleenex because it doesn't shred in the wash as other tissues do. Now I will have to switch because you have hired the most unqualified box designer who has created hideous designs with no cohesion around the box. Bye, Bye,, Kleenex

Review from kleenex.com
Helpful?6K94NOVLQLB73600050304
reply from Kleenex Brand

Thanks for lending your feedback about our designs. We change them often and encourage you to check back often to see our newest options! Thanks again and we appreciate you stopping by!