We're sad to hear this as what you've described isn't up to our quality standards, so we'd like to learn more and help. Please feel free to reach out to us by calling 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you!

Hi Juliette, your health and comfort is our number one priority, and we hope you’re feeling better. The ingredients in our Kleenex tissues are designed to be gentle for those with sensitive skin. We can assure you that our Ultra Soft tissues do not contain either linalool or limonene. When you have a moment, please give us a call so we can learn more about your experience and see how we can help. You can reach us at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m. CT). Thank you!

We certainly appreciate it, Curt!

We truly appreciate your loyalty, but are disappointed to hear about your recent experience. We haven’t made any recent changes so you should be getting the same quality Kleenex tissue you always have. We want to make sure you and your nose are happy so please take a minute and reach out to us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thanks for your time and we hope to hear from you soon.

HI there. We're disappointed to hear this, because quality is very important to us. This isn't what we'd expect, and we want to learn more and try to help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6427bfvi3 when you have a chance. Thank you.

Ultra soft for those ultra tender moments!

Thanks for being a fan. We do update our designs to match today's new trends from time to time. To see all of our current designs, please visit the Kleenex Brand website for more details. Have a great day!