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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,392 ratings2,497 reviews
  1. 5 stars79% (2,692)
  2. 4 stars11% (380)
  3. 3 stars3% (118)
  4. 2 stars2% (65)
  5. 1 star4% (137)

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Showing 71-80 of 2,497 reviews
Apr 7, 2015
Reviewer name: LauraFitz4
1 out of 5 stars
1 out of 5 stars review

Has a funny/moldy smell

This is the first time I ended up buying the "extra soft" version. I saw it in the store, and now that I have an infant, I wanted to be sure to use something that wouldn't be rough on his delicate skin. I used them myself just the other day, and the musty/moldy smell that they have is AWFUL. I can't fathom why a company would approve a product which is something that you literally put right under your nose that has such an off-putting odor.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Thank you for taking the time to review our Ultra Soft tissues, Laura. Since your experience with this product is not typical, our team would like the opportunity to learn more. When you have a moment, please contact us at https://www.kleenex.com/contactus.aspx or by phone at 1-888-955-3363 (Monday through Friday 8:00 am - 4:00 pm CT). Thanks again.

Nov 12, 2015
Reviewer name: jkags51
1 out of 5 stars
1 out of 5 stars review

Foul Odor

I have been buying the Ulta Soft Kleenex for years. I don't know what is up with this foul odor, but the last couple of large bundle packs we have purchased stink! Not sure if it is just those being purchased at the large warehouse clubs, but makes me hesitant to purchase again. You need to find the problem and fix it!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Thank you for taking the time to write us a review, Jkags51. We are disappointed to hear about your latest experience. An odor like you have described is not typical with this product and we would like the opportunity to learn more about your purchase. At this time, we ask that you reach out to our Consumer Care Team online at https://www.kleenex.com/contactus.aspx or by phone at 888-955-3363 (Monday through Friday, 8am - 4pm CT). Have a great day!

Jun 21, 2023
Reviewer name: Rita L
5 out of 5 stars
5 out of 5 stars review

Great tissues…..bad color and print

I love your ultra soft tissues. They are absolutely the best I have ever used. They are strong but also so gentle on a sore nose. But, I will say, I really dislike the new design and colors of the boxes. Please bring back the old design and colors.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Nov 2, 2024
Reviewer name: JoeQPublic
1 out of 5 stars
1 out of 5 stars review

Good tissue, box to ugly to display.

[This review was collected as part of a promotion.] Great product, ugly box.   We now have cut the bottom out of our old boxes and reuse the old box as the new ones are so awful. Please change thre design soon, it's been over a year of these horrible designs.   Please fire your entire design team and whom ever drugged them when they got approval.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Oct 3, 2024
Reviewer name: Mabb
3 out of 5 stars
3 out of 5 stars review

UGLY BOXES

The tissue could be softer. The boxes are hideous!!   How about solid white or grey?   I don't want the focal point of my bathroom to be an ugly tissue box.  A  solid white or grey will reduce your cost and reduce the cringe factor. Thanks for considering an alternative!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from social media team

Hey there. We appreciate your thoughts on the new designs. We'll take it into consideration for future updates. Thank you for reaching out.

Apr 17, 2026
Reviewer name: PlumIslander
5 out of 5 stars
5 out of 5 stars review

Tissues great - New Dispensing plastic issue

The tissues themselves are outstanding. Very soft and durable. We have a box in literally every room in our house, However, there seems to be a new problem with the plastic not staying attached to the box. It's very frustrating to pull a tissue out and have the plastic disconnect. Again, the tissues are really great, we don't buy any other tissues. Hopefully someone can address this. Thanks

Review from kleenex.com
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Apr 28, 2026
Reviewer name: Tonia
4 out of 5 stars
4 out of 5 stars review

Perfect with one exception!

I love these tissues! I would rate them a 5 , if the clear plastic dispenser part didn't fail with the past 3 batches we bought within the first few pulls. Bought from different stores locally, in the 14th largest cityi n the US. Getting to the premium product I paid for while keeping the other tissues uncompromised would be ideal.

Review from kleenex.com
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Mar 3, 2026
Reviewer name: DesireeH
5 out of 5 stars
5 out of 5 stars review

No. 1 Staple

These are one of those things that you just always have on you. In your car, in your purse, diaper bag, maybe even your pocket. They have helped me so much even with things you wouldn't think. Spilled drinks, no toilet paper in the public restroom but you already went pee, dab on makeup remover to remove a lip stick or eye liner. They are truly a staple

Review from influenster.com
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Apr 24, 2026
Reviewer name: RebeccaA
5 out of 5 stars
5 out of 5 stars review

Strong enough to get me through the winter

I have my home and my classroom stocked with Kleenex ultra soft tissues. They are strong enough to prevent a mess even when my students are using them. They are soft enough that when I have to use them more often than usual, my nose is not chapped. I always stock up at the beginning of the school year so I know I am set.

Review from influenster.com
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Mar 25, 2026
Reviewer name: ChelseaI
5 out of 5 stars
5 out of 5 stars review

Most softest, durable tissues !

Softest tissues I've ever used. I usually get a big box for my house from my local wholesale store but the to go ones are for my bags. They are so lightweight and don't take up a lot of space. I've had a few nose bleeds during my second trimester and they've really come in handy! No issues, they work really well.

Review from influenster.com
Helpful?2KJY7A6PTUBE3600050299