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Customer reviews for Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.) for
Kleenex Ultra Soft Facial Tissues, Cube Boxes (65 tissues/pk., 12 pk.)
4.6 out of 5 stars
stars
3,388 ratings2,494 reviews
  1. 5 stars79% (2,690)
  2. 4 stars11% (379)
  3. 3 stars3% (118)
  4. 2 stars2% (64)
  5. 1 star4% (137)

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Showing 71-80 of 2,494 reviews
Nov 12, 2015
jkags51
1 out of 5 stars review

Foul Odor

I have been buying the Ulta Soft Kleenex for years. I don't know what is up with this foul odor, but the last couple of large bundle packs we have purchased stink! Not sure if it is just those being purchased at the large warehouse clubs, but makes me hesitant to purchase again. You need to find the problem and fix it!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Thank you for taking the time to write us a review, Jkags51. We are disappointed to hear about your latest experience. An odor like you have described is not typical with this product and we would like the opportunity to learn more about your purchase. At this time, we ask that you reach out to our Consumer Care Team online at https://www.kleenex.com/contactus.aspx or by phone at 888-955-3363 (Monday through Friday, 8am - 4pm CT). Have a great day!

Feb 14, 2026
YanetB
5 out of 5 stars review

Definitely a staple in our daily routine

As a mom of daughters with allergies, finding something that is truly soft and effective is very important to me. These Kleenex tissues (3 packs of 10) have been such a relief in our daily routine. They're gentle on their skin and don't irritate their noses even when they use them constantly. I also love the convenient size — it's perfect to keep in my purse, their backpacks, or the car. It's the little things that make a big difference when you have kids with allergies. I would definitely repurchase.

Review from influenster.com
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Mar 3, 2026
DesireeH
5 out of 5 stars review

No. 1 Staple

These are one of those things that you just always have on you. In your car, in your purse, diaper bag, maybe even your pocket. They have helped me so much even with things you wouldn't think. Spilled drinks, no toilet paper in the public restroom but you already went pee, dab on makeup remover to remove a lip stick or eye liner. They are truly a staple

Review from influenster.com
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Jun 14, 2023
CO88181
1 out of 5 stars review

You missed it

I always buy Kleenex but I'm not liking the new design it probably doesn't matter to you but this new design well you missed it my niece brought the last box of Kleenex (with the old design) and said I don't want that box with the awful design out here in the living room.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Thank you for reaching out to us here. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Dec 24, 2017
scratchy
1 out of 5 stars review

not as soft as they were in the past

there is no question that this rough paper is not the soft Kleenex tissue to which we had all become accustomed. The company claims in response to posts like mine that they have made no changes to the product. This is not true as anyone who knows Kleenex can clearly tell. these tear up the skin around my nose.

Review from kleenex.com
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reply from Kleenex Brand Team

We value your loyalty and are disappointed to hear about your experience. It has been a long time since we have made changes to our Kleenex Ultra Soft tissues. Please contact us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can assist you personally. Thank you.

Jul 5, 2023
Yosemite Fever
1 out of 5 stars review

Ugly new boxes!

These new boxes are the ugliest ever! You always have such pretty designs. I don't know whose house these will go in. Gimme a break! Really? I'm going to have to buy more Kleenex box covers now. I am very unhappy, and I probably buy more Kleenex than anyone! I love the product, hate the box!

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Kimberly Clark

Hi Yosemite Fever. We understand that the new designs may not be everyone's cup of tea. Please know we value your feedback and will take it into account for future updates.

Nov 2, 2024
JoeQPublic
1 out of 5 stars review

Good tissue, box to ugly to display.

[This review was collected as part of a promotion.] Great product, ugly box.   We now have cut the bottom out of our old boxes and reuse the old box as the new ones are so awful. Please change thre design soon, it's been over a year of these horrible designs.   Please fire your entire design team and whom ever drugged them when they got approval.

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
Feb 24, 2015
Carla19
1 out of 5 stars review

Bad Odor

I usually buy Kleenex's Everyday tissues and am happy with them. But the store was out of them so I purchased the Ultra Soft ones. They are soft but they are thicker than I would like. My problem is the tissues have a bad odor. The odor is offensive so I won't be using these tissues. Too bad I bought a 4 pack of these stinky tissues. Why would someone make tissues that smell bad?

Review from kleenex.com
Helpful?2KJY7A6PTUBE3600050299
reply from Family Care

Hi, Carla. We definitely don't want our tissues to have a foul odor. This is not normal and we'd like to learn more about your experience. When you have a moment, please reach out to us directly here: http://bit.ly/L5RuXa. Thank you.

Mar 25, 2026
ChelseaI
5 out of 5 stars review

Most softest, durable tissues !

Softest tissues I've ever used. I usually get a big box for my house from my local wholesale store but the to go ones are for my bags. They are so lightweight and don't take up a lot of space. I've had a few nose bleeds during my second trimester and they've really come in handy! No issues, they work really well.

Review from influenster.com
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Jan 8, 2026
saraa1194_6644
5 out of 5 stars review

Cute floral design

Love these, they are soft and not too thin, and they are truly ultra soft. When you are sick and blowing your nose constantly, these don't irritate the skin on your nose which is a plus. Finally, I love the different designs and patterns, they make it fun!

Review from influenster.com
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