Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

Customer reviews for Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.) for

Kleenex Cottonelle FreshCare Flushable Cleansing Cloths (11 pk., 42 ct.)

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4.4 out of 5 stars

stars7,939 ratings7,917 reviews

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Dec 21, 2016

ACE1151

5 out of 5 stars review

The cleansing cloths are the best on the market.

[This review was collected as part of a promotion.] I appreciate the sample of cleansing cloths that were provided. The fragrance and softness of the sample exceed my expectations.

Review from cottonelle.com

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reply from Cottonelle Brand Team

Woot woot! Happy to hear that!

Dec 4, 2022

Llbc

4 out of 5 stars review

Quiet packaging needed

These are a woman's convince. Since women wish to be descete a quiet packaging would be nice. If you use my idea how about paying me a penny on ever package sold... on SS fixed income. :)

Review from cottonelle.com

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Jan 17, 2020

JenMS

1 out of 5 stars review

Flushable wipes

If I could give this a one star I would. These "flushable" wipes cost me hundreds of dollars to clear out a drain that these were stuck in. It says safe for toilet systems but this is NOT the case. Beware of the false information on the package!

Review from cottonelle.com

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reply from Cottonelle Brand

We can understand what a frustrating experience this must’ve been, JenMS – we want to help. Please share some additional details about your experience and connect with our team at 1-800-452-2245 (weekdays, 8 am - 5 pm CT) when you have a moment. In the meantime, please know that our flushable wipes have been specially designed and tested to be fully flushable for plumbing systems in good, working order. It may also help to know that plumbers who have examined the difference between non-flushable baby wipes and Cottonelle flushable wipes recognize our flushable wipes as fully flushable and compatible with properly-functioning home plumbing systems. We hope to hear from you soon. Thank you.

May 12, 2017

bre1313

5 out of 5 stars review

Cottonelle Fresh Care

I love Cottonelle Fresh Care. I have tried different products, but they are not nearly as good as Cottonelle. They are soft on your skin and have a nice, light fragrance.

Review from cottonelle.com

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reply from Cottonelle Brand

Nothing's better than that clean and confident feeling you get with Cottonelle Fresh Care Flushable Cleansing Cloths!

Jun 9, 2017

tjasf

2 out of 5 stars review

The new packaging is horrible

Your switch to packaging that does not work in the dispensers is wasteful. Without the structure of the dispenser the sides of the package collapse as wipes are used and when you get to the last wipes they have balled up together and are useless.

Review from cottonelle.com

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reply from Cottonelle Brand

Hello! Our Cottonelle FreshCare Flushable Cleansing Cloths should come out of the package easily, so you can be sure you'll get that confident clean you expect. It isn't typical that they ball up at the end of the package. We'd love to learn more about what's happening and try to help. Please give us a call at 1-877-642-6886 7:30am-7pm CT so that we can chat. Thanks and we look forward to hearing from you!

Oct 23, 2013

Gramof5

1 out of 5 stars review

Not as expected

Cloths are soft and worked as anticipated but the dispenser is terrible. Every day, the cloths need to be reload. Will not continue to use once these are gone.

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Jul 20, 2016

Billie jean

5 out of 5 stars review

Cottonelle

[This review was collected as part of a promotion.] I love the way they make you feel , nice and fresh and clean, the packageing is nice a small , you can carry the in your purse, Thank you so much for sauce a great product,

Review from cottonelle.com

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reply from Cottonelle

We appreciate it, Billie Jean!

Jan 27, 2017

sugma

5 out of 5 stars review

Totally fresh smell and perfect size

Easy to use for everyone even my 3 yr old granddaughter. My daughter has hers mounted on the wall but sitting flat. Can that be purchased separately or is it sold as a unit?

Review from cottonelle.com

Helpful?

reply from Cottonelle Brand

Thanks for being a fan! To help us learn more about what your describing, we ask that you reach out to our Consumer Care Team online at: https://www.cottonelle.com/contact-us or by phone at: 877-642-6886 (Monday through Friday, 8am - 4pm CT). Have a great day!

Jun 25, 2016

Clean Queen

5 out of 5 stars review

Cottonelle Flushable Wipes

[This review was collected as part of a promotion.] Esthetically and convient for placement in bathroom. Scent is not overpowering in perfumes. A must have for all bathroom "Queens of clean!"

Review from cottonelle.com

Helpful?

reply from Cottonelle Brand

Thanks for the thoughtful feedback!

Sep 29, 2016

Jeepdude98

1 out of 5 stars review

Dispensability is terrible

The Quality Control of this product has gone out the door. These wipes no longer dispense with ease that they used to. They knot up and come out in wads. Absolutely terrible. I wind up throwing half of them in the trash.

Review from cottonelle.com

Helpful?

reply from Cottonelle

Hello. We appreciate your feedback and thoughtful review of our Cottonelle Fresh Care Flushable Cleansing Cloths. Providing our consumers with the highest quality product possible is very important to us. The experience you've described is unfortunate and not what we would expect to hear about our product. We'd love the opportunity to speak with you to learn a bit more about the experience you've had with our product and see if we can't keep you in the Cottonelle family. When you have some time, please contact our Consumer Care team here, https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday, 8am - 4pm CT). Thanks!