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Customer reviews for Oster 20-Quart Roaster Oven with High Dome, Self-Basting Lid and Viewing Window, Stainless Steel for
Oster 20-Quart Roaster Oven with High Dome, Self-Basting Lid and Viewing Window, Stainless Steel
4.2 out of 5 stars
stars89 ratings68 reviews
  1. 5 stars69% (61)
  2. 4 stars13% (12)
  3. 3 stars1% (1)
  4. 2 stars4% (4)
  5. 1 star12% (11)

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Showing 41-50 of 68 reviews
Dec 27, 2019
Altuvey
1 out of 5 stars review

kept shutting off after 15 minutes of use...I finT

Terrible product it stopped heating after 15 minutes and had to unplug and restart to get it to work. But then it would shut off after 15 minutes again. Had to switch to my regular oven which threw everything else off. Took it back afterthe next day and will never buy another one.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Consumer Care

We apologize for the inconvenience the roaster oven has caused to you. We are always looking for ways to better our products and services, and your feedback is an invaluable part of that process. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 334-0759. We're here for you Monday-Friday, 9am-6pm EST.

Sep 19, 2019
Cindy
5 out of 5 stars review

Love this!

We used this to cook a 13 lb turkey, checking the temp to determine when it was done. The recipe we used was the best. The turkey was very juicy. The following day, we put the turkey carcass with some seasonings, carrots, celery, onions, and water to make a broth. We cooked it for 24 hours, like a slow cooker, and used the broth to make an amazing gumbo. We plan on using this in so many different ways!

Helpful?4R917PC6Q6UD3426449697
reply from Supplier Response

Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Oster!

Feb 10, 2018
MattB
5 out of 5 stars review

Amazing Roaster That Saves Valuable Oven Space!

[This review was collected as part of a promotion.] Honestly, this roaster was extremely easy to use! I cook quite often, and having this allowed me to free up my oven. I’ve roaster multiple half hams and one turkey in this. Both turned out amazing! They were so moist. The self-basting top really did help to prevent both from drying out. For as big as the actual roaster is, it’s surprisingly lightweight. The only very minor complaint is that the roaster insert required some soaking when I cleaned it. And, that is such a small issue. Overall, I am extremely pleased with the roaster!

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We agree that this roaster oven is extremely easy to use and does a great job at keeping meats juicy moist. You can use your oven for many other dishes. Thank you for being a member of our Oster family!

Feb 8, 2018
Bigduck
5 out of 5 stars review

Loved it from the moment I opened the box

[This review was collected as part of a promotion.] Came with perfect timing. I had longer hours so being to put something on and coming home to a great smelling kitchen was awesome. The flavor was great after being cooked. Did not like the top of the lid but just a minor issue. For the price you can't beat the price. Thanks so much and I will continue to use it.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We also love coming home to the delectable aroma of dinner cooking. It is a great time saver. Thanks for sharing your experience with us!

Mar 15, 2018
Peachykeen143
5 out of 5 stars review

Awesome roaster!

[This review was collected as part of a promotion.] I have used this for cooking a 13 lb. turkey during Thanksgiving and it took about 2 hours. The skin was crisp and it was cooked thoroughly. I really like that was contained in the roaster and less clean up for me. The roaster itself was easy to use and self explanatory. I would like to use it for possibly ham and pork during the next holiday season. It is big, so my only concern would be storage. It’s the perfect solution if you have an oven that doesn’t work or if you just want easy clean up.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

Thank you for your roaster oven feedback! We are thrilled to hear when our consumers are enjoying their appliances. They work great for just about all different meats, and can be stored comfortably in any kitchen. If you ever need assistance, call us at (800) 334-0759 between 9:00 am to 6:00 pm Mon - Fri, EST. We will take great care of you.

Feb 9, 2018
Arthur954
2 out of 5 stars review

Poor quality

[This review was collected as part of a promotion.] This is not something you will use daily or even weekly. It is big and clunky. It has no timer. It is not very durable. It’s not stainless steel. After one use, the inside of the lid is already turning a dark color. The defrost function is on the temperature dial and it causes confusion. The power cord is about 1 ft. in length and has no ground.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

Thank you for taking the time to write a review; your feedback is greatly appreciated and we apologize for any inconvenience you have experienced with your roaster oven. Please give us a call at 1-800-334-0759 so that a member of our customer care team can better assist you with your roaster oven. We may be reached between the hours of 9:00 AM - 6:00 PM, EST, Monday through Friday. We look forward to speaking with you.

Feb 6, 2018
Ldwalls511
5 out of 5 stars review

Great Roaster At A Great Price!

[This review was collected as part of a promotion.] We have enjoyed this roaster so much! This is a quality oven, and even cooked our Christmas ham in it, and it turned out awesome! Not crazy about the short handles, and the short power cord. Kinda hard to store in my 2 bedroom apartment. Overall all, I’m very pleased with my oven!

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We're glad that your Christmas ham was awesome. We will document your comments about the handle and short cord as we value all feedback. It's worth it to find space to store the roaster oven so that it can be conveniently used again. Thanks for telling us about your experience!

Feb 18, 2018
Brucilini
4 out of 5 stars review

Solid roaster and a good value

[This review was collected as part of a promotion.] I had the opportunity to use this roaster on several different occasions over the past few months. I used this roaster for a warmer for a handful of social occasions, and I also used it to make a whole turkey, whole chicken, and no-boil lasagna. In all instances, it performed very well. The temperature was easy to control and appeared to be accurate; additionally, it reached and held the set temperature quickly. This roaster seemed to hold heat in better than other roasters I have used, and there wasn’t a lot of excess heat transferred to the surrounding area or surface the roaster was sitting on. The construction seems overall very solid, and the stainless finish gives it a nice appearance. The only downside I observed with this roaster is the side handles seem a bit unnatural and weaker than they should be for its size. With that one minor negative aside, I was very pleased with the performance of this product, and it is a good value that I do recommend.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We're overjoyed to hear that you have used this roaster oven for a variety of functions. We will document your concerns about the handle and forward it to the appropriate department. We appreciate you being a loyal Oster consumer!

Feb 8, 2018
CHADILLAC442018
5 out of 5 stars review

Wow what a time saver!

[This review was collected as part of a promotion.] Wow what a time saver. This oven is fast efficient and cooks a turkey and half the time of my conventional oven. I used it to cook a 12lb thawed turkey in just 1 1/2hours!! My conventional oven would have taken more than double the amount of time. This is because of the smaller compact size of this device. I was even able to put in a few potatoes on the side and they cooked perfectly as well. The turkey was juicy and perfectly fully cooked. It was delicious and everyone enjoyed it. Clean up was easy as you just take out the black metal and wipe out. I will rate this oven an overall five stars and will plan on using it every time i cook a turkey to save on time and get more sleep on Holidays.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We agree that getting more sleep on holidays is a great fringe benefit of the toaster oven doing all the cooking faster. You get to spend more time with your family or friends at the holidays. We are glad to have you as a member of our Oster family!

Mar 26, 2018
RWW1
5 out of 5 stars review

So many uses!

[This review was collected as part of a promotion.] This Oster Roaster oven is easy to use and cleanup is a breeze. I like the addition of the defrost option, however I have not used it yet. The unit warmed up in a reasonable amount of time and allowed us to bake additional items at the same time we were using our traditional oven. Saved us a lot of time by doing this. Not only is this unit great at roasting Turkeys, it worked great when baking a cake! We have also made ham and summer sausage, even Nachos! The window on the top was a nice addition that my old roaster didn't have. I would've liked a built in timer, but that wasn't a deal breaker for me. Many, Many uses for this oven and overall I would definitely recommend.

Review from oster
Helpful?4R917PC6Q6UD3426449697
reply from Customer Service

We're glad to hear that you are enjoying the multiple ways you can use the roaster oven. The variety of foods you have made in the roaster oven shows that you have saved time over using a traditional oven. If we can be of any assistance at all, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9AM-6PM EST Monday-Friday. Thank you for being an Oster fan!