Nature’s Way strives for a superb experience and will not compromise product quality. Every batch of Nature’s Way gummies is tested to confirm adherence to specification for potency and microbiology attributes. Any stickiness, moistness, and clumping are sensory issues that do not affect the product’s safety or efficacy. We are working hard to constantly improve your experience and do appreciate your feedback. Please let us know if you have any other concerns!

Thank you for your inquiry regarding clumping in some recent lots of our gummy formulations.  First, be assured that Gummy clumping is a sensory issue that does not affect the product’s safety or efficacy.  Nature’s Way will not compromise product compliance. Every batch of Nature’s Way gummies is tested in our world class laboratory to confirm adherence to specification for potency and microbiology attributes. While Nature’s Way strives for excellence in delivering gummies with a high nutrient payload and a superb sensory experience, achieving both attributes in a formula can sometimes be challenging.  In our gummies, we use pectin rather than gelatin which is a thermal irreversible soluble to help gummies maintain their integrity such that they can be broken apart if they have compacted during transit.  Conversely, gelatin gummies can overheat and congeal in transport or storage, such that they fuse together losing individual integrity.  In our efforts to continuously improve our consumer experience, the Nature’s Way Operations and Product Development Teams continue to work hard to further optimize the gummy sensory experience such that it is consistent with, or exceeds, the great flavor and texture our consumers have long enjoyed.