Tony, we're so sorry to hear about your Vicks VapoRub being diluted. We have many quality checks in place to ensure it reaches you in perfect condition, so we'd love to collect some details for our team and help you with this. Please call us at (800) 873-8276.

We're so glad to hear that you're happy with your purchase, Mara, and we really appreciate you taking the time to share your feedback. If you have any additional questions or comments, feel free to give our team a call at (800) 873-8276, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!