We understand the frustration when you don't get the relief you expect, and we're so sorry you're not seeing any difference. We assure you your health and safety are our top priorities, and we go to great lengths to ensure you get the Zzzs you need with Vicks ZzzQuil. We want to help with your purchase and have our team look into this further, Jim. Call us at 1-800-362-1683, M - F, 9 AM to 6 PM EST for additional assistance.

We're sorry that ZzzQuil didn't help you to get your sleep, Karen. Our product is found to be safe and effective when used as directed. For best results, we recommend that our product be taken 30 mins. before bedtime, using the dose cup provided. If your sleeplessness persists continuously, or for more than 2 weeks, we recommend you stop using ZzzQuil and consult a doctor. It's important to have your rest, and our ZzzQuil Team would like to gather details of your experience to see how we can further help. Please give us a call at 1-877-881-5813 from 9AM — 6PM EST Monday – Friday.