We're sorry that ZzzQuil didn't help you to get your sleep, Karen. Our product is found to be safe and effective when used as directed. For best results, we recommend that our product be taken 30 mins. before bedtime, using the dose cup provided. If your sleeplessness persists continuously, or for more than 2 weeks, we recommend you stop using ZzzQuil and consult a doctor. It's important to have your rest, and our ZzzQuil Team would like to gather details of your experience to see how we can further help. Please give us a call at 1-877-881-5813 from 9AM — 6PM EST Monday – Friday.

We're sorry you didn't find the rest you needed, akelly. Our product is safe and effective when used as directed, and we share your disappointment that you were still unable to sleep. With your safety being our top priority, we also never recommend taking a higher dose than what is listed on the product label. We take your report seriously, and would like to learn more details of your experience, to see how we can help. Please give us a call at 1-877-881-5813 from 9AM — 6PM EST Monday – Friday.