Oh no! We're sorry to hear about your experience with these bags, Paul. Each bag should slide open with ease to be the perfect storage solution for your needs. We'd like to chat about what happened to best assist you. Please reach our experts at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 22996421. We look forward to your call! – Brooklyn, SC Johnson Consumer Care

We're sorry to hear this didn't provide the usual strong, unbeatable food storage that we'd expect. As this is unusual, we'd love the chance to chat and learn more about your experience. To best assist you, please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23346501. – Megan, SC Johnson Consumer Care