So sorry – we expect each bag to be durable and give you an airtight seal. Your feedback is greatly appreciated. So we can best assist, email us by visiting Ziploc.com and clicking "Contact Us" at the bottom. Or, you can call us at 1-800-558-5252, Monday through Friday from 8 AM to 5 PM CT. Your reference number is 020035742A. – Brooklyn, SC Johnson Consumer Care

We're sorry to hear about your experience, Miri. This is not the quality you should receive and we'd appreciate the chance to make this right. Please give us a call at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) with your reference number ready: 22949079. We look forward to your call! – Brooklyn, SC Johnson Consumer Care

Oh no! We're sorry to hear about your experience with these bags, Paul. Each bag should slide open with ease to be the perfect storage solution for your needs. We'd like to chat about what happened to best assist you. Please reach our experts at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) and mention your reference number: 22996421. We look forward to your call! – Brooklyn, SC Johnson Consumer Care