I’m sorry to hear of your recent experience, Bill. Your satisfaction is important to us, and we appreciate your taking time to share. Like you, we expect these bags to be durable and reliable. With hope we’ll be able to regain your trust in our bags, we encourage you to call 1-800-558-5252. Our representatives will be available to speak to you Monday through Friday from 8 AM to 6 PM Central time. Otherwise, feel free to email us anytime at https://contact.scjbrands.com/en-us. And when you reach out, please provide this reference number: 019070586A. – Amber, SC Johnson Consumer Care

We're sorry to hear about your disappointment with Ziploc® Slider Storage Bags. We'd expect this to provide the same strong, unbeatable, storage protection you've come to know. As this didn't meet expectations, we'd like the chance to chat and learn more about where things went wrong. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number: 23062422. We look forward to chatting! – Megan, SC Johnson Consumer Care

We’re sorry to hear about the condition of the Ziploc® Slider Storage Bags, Stephanie. It sounds like there may be melted resin on some of the bags, and we appreciate you bringing this to our attention. Don’t you worry though – we’re here and happy to help. Give us a call at 1-800-558-5252 (weekdays, 8 a.m. to 5 p.m. CT) and mention reference number 23059791. We look forward to chatting with you!