So sorry to hear this was the case, Dennis. We wouldn't expect this to happen, so your feedback has been shared with the appropriate people. They will be working to ensure you get the best results from this product going forward. We stand behind our products and would like to help further. When you have a chance, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. Or you can email us here: https://contact.scjbrands.com/en-us. When reaching out, please share your reference number 019658986A. We hope to hear from you!