Oh dear! This is certainly not the quality we'd expect from our bags. We appreciate you bringing this to our attention. So we can best assist you, please give us a call at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. Your reference number is 22245866. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care

I'm so sorry to hear this happened. Our Ziploc® Freezer Bags are designed to be tough, trustworthy, and provide unbeatable freezer protection. As you didn't receive the quality we'd expect, we'd like to make this right. Call us at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) when you have time, and be sure to include your reference number: 22027999. We look forward to hearing from you! - Rachel, SC Johnson Consumer Care

So sorry to hear this was the case, Dennis. We wouldn't expect this to happen, so your feedback has been shared with the appropriate people. They will be working to ensure you get the best results from this product going forward. We stand behind our products and would like to help further. When you have a chance, please give us a call at 1-800-558-5252. We're available weekdays from 8 AM to 6 PM CT. Or you can email us here: https://contact.scjbrands.com/en-us. When reaching out, please share your reference number 019658986A. We hope to hear from you!

I'm so sorry to hear of your experience. This is not the quality we'd expect, so we appreciate you bringing this to our attention. So we can help make this right, please send us an email here: https://contact.scjbrands.com/en-us and provide reference number: 019682925A. - Skye, SC Johnson Consumer Care