Sorry to hear about your experience with Ziploc® brand Slider Bags - what you've described isn't something we'd expect. Because your trust and satisfaction are so important to us, we'd love to chat with you. Please give us a call at 1-800-558-5252 (and mention reference number: 018589140A). We're here weekdays from 8 AM to 6 PM CST, or you can email us anytime: http://bit.ly/1MCe4EQ.

Oh no – I'm sorry to hear these tear easily. This is not the experience we'd expect as each bag is made to be durable and reliable. So we can better assist, send us an email by visiting Ziploc.com and click "Contact Us" at the bottom. Or, give us a ring at 1-800-558-5252. We're available weekdays from 8 AM to 5 PM CT. Your reference number is 020142854A. – Brooklyn, SC Johnson Consumer Care