That's unexpected, Judy! I'm sorry to hear about your experience. When you have a moment, please send us an email at https://contact.scjbrands.com/en-us, so we can best assist. We'd appreciate the chance to restore your confidence in Ziploc® brand bags. Your reference number is: 019476599A.

I'm so sorry to hear this has been happening. We expect each bag to open and close with ease. As this wasn't the case, please know we appreciate your bringing this to our attention. We want to help make things right. So we can best assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number is 020329148A.

I'm so sorry to hear this has been happening. Like you, we expect each bag to open without ripping, so you can get the most use from each bag. Understanding your purchase didn't meet our high-quality standard, we'd like to help make this right. When you have a moment, please give us a call at 1-800-558-5252 and provide reference number: 020326041A. Our team is available weekdays from 8am to 5pm CT.