Thanks for taking the time to reach out. Ziploc® Slider Bags should open and seal with ease offering a reliable storage solution. I'm sorry to hear that hasn't been the case for you. We value you and your time and would love the chance to make this right. When you can, give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT). Be sure to provide our Ziploc® expert with your personalized reference number: 22094833. Hope to chat soon! - Brooklyn, SC Johnson Consumer Care

I'm so sorry to learn of your experience. We expect each bag to have a secure seal and keep your food items fresh. As your recent purchase doesn't meet our expectations, we'd love a chance to help further. So we can, please send us an email here: https://contact.scjbrands.com/en-us/ or give us a call at 1-800-558-5252 (weekdays from 8 AM to 6 PM CT). Your reference number when contacting is 019682608A. - Skye, SC Johnson Consumer Care

I'm so sorry to hear of your recent experience. Like you, we expect each bag to offer the easiest most secure seal. When the zipper moves across the bag you should hear and feel the slider click close. Because your purchase didn't meet our expectations, we'd like to help make this up to you. When you have a moment to chat, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) or send us an email any time here: https://contact.scjbrands.com/en-us. Your reference number is 020236712A. -Skye, SC Johnson Consumer Care