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Customer ratings & reviews for
Royal 1830MX Cross-Cut Paper Shredder, 18 Sheet Capacity
4.5 out of 5 stars
stars319 ratings170 reviews
  1. 5 stars76% (242)
  2. 4 stars13% (42)
  3. 3 stars5% (16)
  4. 2 stars1% (2)
  5. 1 star5% (17)
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Showing 61-70 of 170 reviews
Feb 17, 2019
Betti
3 out of 5 stars review

Verified Purchase

I've had better

This shredder is no the best. It says it will shreds,16 sheets of paper. It barly get one through. Also shreds in small strips. not too much crosscut.

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Mar 21, 2019
RoofingLife
5 out of 5 stars review

Verified Purchase

It's a Beast!

This machine can handle large amounts of papers without jamming! We use this in our office, it is quiet compared to the older smaller shredder that we had.

Helpful?1X4D6QHF7KLD2244789140
reply from Royal

Hi RoofingLife, one of the most powerful shredders we currently have, we are glad you like it. Royal Support Team

Feb 11, 2019
rpartz
4 out of 5 stars review

Verified Purchase

Good shredder.

This shredder works very well. Although putting 18 sheets really slows it down you can run 10-12 thru at a pretty good pace. Glad to get rid of docs that help protect our identity. Thank you Royal and Sam's Club.

Helpful?1X4D6QHF7KLD2244789140
reply from Supplier Response

Hello rpartz, thank you for sharing. We are really happy you had a good experience with your Royal shredder. Royal Support Team

Apr 8, 2019
texas777
1 out of 5 stars review

Auto shut off quit working after about 1 year

Auto shut off has quit working. I really liked the unit until that happened. Now I am concerned that I will forget to be sure that it shuts off after use. I tried leaving a message with a phone number left by manufacture in another comment and no one called me back.

Helpful?1X4D6QHF7KLD2244789140
reply from Supplier Response

Hello texas777, we are so sorry we didn't return your call. Could you give us a call again? We would be happy to help you. Royal Support Team

Mar 26, 2018
Jos
5 out of 5 stars review

More than impressed!

I bought this a couple months ago, but finally got around to using it. I had a couple years worth of financial stuff to shred. I used it for nearly 2 hours and didn't have to let it cool down. I will add that I DID NOT put in 18 sheets of paper but about 2-5 sheets at a time. Stopping to empty the bin underneath and again when I needed another pile of paper. I ended up with 3 large black trash bags full for shredded paper. My kids came out and helped from time to time too. The bin might be a bit small, but I was doing so much paperwork that I don't know if it just seemed to be needing changed often. I am guessing that each black trash bag had 5-6 bin fulls in them. The shredder I've had in the past, needed a break after 3 things were ran through it, so this is a pleasant change!! Enough that I would come back and write a review!

Helpful?1X4D6QHF7KLD2244789140
Jan 28, 2019
PittsburghMom3
1 out of 5 stars review

Shredder won't turn off

Within a few months, the Royal 1830MX would not turn off after shredding. Then, it would not even turn on when I inserted paper. I would have to insert paper, push the forward button, shred, then push the reverse button to make it stop. Cleaning the shredder did not help. Returned it to Sam's thinking I had a dud and purchased the same model again. The second shredder did the same thing. I am returning it for a different model.

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Sep 21, 2018
ChuckH
1 out of 5 stars review

piece of junk!

worked for exactly 22 days. After shredding paper, motor would run continuously and never shut off. It could be stopped by pressing the reverse switch but then wouldn't shred again until the forward switch was pressed. Then the whole cycle repeated itself. Returned it to Sam's for a refund. Definitely not worth the time and aggravation.

Helpful?1X4D6QHF7KLD2244789140
reply from Supplier Response

Hello ChuckH, Thank you for sharing your experience. We are sorry to hear you had a bad experience with your shredder. As you describe, it must be a defective item. We recommend you to return the shredder to your retailer. <br />If you have any problem or any additional question, we would be glad to help you, please, call us at +1 908-864-4851 Ext: 6633

Jan 7, 2020
Barnii
5 out of 5 stars review

Verified Purchase

A very good shredder

Lots of capacity, strong motor

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Sep 13, 2018
Annie
5 out of 5 stars review

Verified Purchase

Royal Shredder

Very pleased with the shredder. The warranty is great too.

Helpful?1X4D6QHF7KLD2244789140
reply from Supplier Response

Thank you Annie, we are pleased your new Royal shredder meets your expectations.<br />Royal Support Team

Oct 24, 2018
Jimbo
1 out of 5 stars review

Verified Purchase

Jammed with only a few papers

Helpful?1X4D6QHF7KLD2244789140