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Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,048 ratings2,027 reviews
  1. 5 stars79% (1,608)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,451-1,460 of 2,027 reviews
Mar 1, 2024
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

Samsung does not honor veterans or their warranty

As a US Army retired veteran who is 100% disabled. I never thought that Samsung would hire technicians who were condescending and rude. It’s been since 29 January when I first called concerning my Samsung front load washer because it was making loud squeaking noises. And about 7 technicians later the washer still sounds like a lawnmower. You can hear throughout the house. So they decided to take the washer off the pedestal and put it on the ground to correct the problem. The technician does a diagnostic tests and after talking to his manager, he says, to me”Okay, it’s fixed. “! I tell him, but “it’s on the ground, I purchased the washer because of the pedestal height.!”” I CANNOT bend that low to put or take out clothes. He informs me there’s nothing he can do because he manager says the unit is operating according to the reading. The door should not bounce like it’s about to open when it begins spinning. This a safety issue. What really is disturbing is he refused allow me talk to his supervisor and the supervisor refused to talk to me!! Saying he is in the middle of training.!! I wouldn’t encourage anyone to buy any Samsung product they do not care about the customers or honoring their No lemon policy! I’ve tried to speak to someone in charge but my concerns aren’t in Samsungs scope of business.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

We're saddened to learn about your overall experience with the service tech, Jimmy. We want to speak to you directly to provide support and help you raise feedback about your overall experience with your recent service request. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146907757) to help our team pull up your information when you message us. Have a great day. -John

Dec 13, 2023
Reviewer name: Samantha49472
5 out of 5 stars
5 out of 5 stars review

Convenient And Connected

(This review was collected as part of a promotion.) The Samsung 5.8 Cu.Ft. Front Load Washer with SmartThings combines ample capacity with smart technology for a convenient laundry experience. With 5.8 cubic feet of space, it accommodates large loads, while SmartThings integration adds a layer of control and monitoring from your smartphone. This washer offers a balance of capacity and connectivity for modern laundry needs.

Review from Caddle
Helpful?70VBPJFKI1AE20962516317
Aug 18, 2020
Reviewer name: ChristopheA
5 out of 5 stars
5 out of 5 stars review

Such an upgrade!

[This review was collected as part of a promotion.] I will be honest, my partner usually does the laundry but I've noticed she's much happier. Less loads because it's bigger, it's much quieter, and we can both hear when it's done to turn the load over to the dryer. No complaints, it's definitely an upgrade. Larger than the old one but slim and sleek so it's not imposing. Clothes come out clean and there's less back and forth from the basement where the washer lives.

Review from The Insiders
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May 23, 2023
Reviewer name: John in FL
5 out of 5 stars
5 out of 5 stars review

Happy with purchase

[This review was collected as part of a promotion.] We have been using a Samsung washer for over 15 years, just bought a new one to update the house. Very happy with this new purchase, simple to use and great new features and already see a drop in my electric bill.

Review from Samsung US
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Aug 9, 2024
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Washer is less than two years old!

[This review was collected as part of a promotion.] My Samsung washer is less then 2 years old out of warranty. Noticed a banging noise. Took apart the machine and somehow the counterweight balance snapped in two. Very conscious of how much we load into the washer so very confused on how a piece that is made of such a hard material just snaps so Had to replace it but now it slightly leaks will have to get a new washer soon.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hello Matt, We know what it was like when your washer started leaking. Let us help you. Check out the link below for instructions on what to do with your washer that is leaking. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "NO, I NEED MORE HELP" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147423917) to help our team pull up your information when you message us. Thank you. -Kimberly

Sep 30, 2025
Reviewer name: Roller disco
5 out of 5 stars
5 out of 5 stars review

Efficient and thorough

[This review was collected as part of a promotion.] The wash cycles are efficient and thorough. There are many options to choose from and modify depending on the type of wash being done. The only thing I do not like is the completion alarm song. It does not resolve to a root chord.

Review from Samsung US
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Sep 18, 2025
Reviewer name: Bonnie
4 out of 5 stars
4 out of 5 stars review

The PERFECT CHOICE

[This review was collected as part of a promotion.] Quite a change from my older LG front load washer. This Samsung handles laundry with no vibration and completes the laundry load with ease. I can literally do several loads in a short period of time. It is quiet and I can finish up and move onto other chores around the home.

Review from Samsung US
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Jan 4, 2022
Reviewer name: Leatherneck81
4 out of 5 stars
4 out of 5 stars review

Samsung Frontload Washer

[This review was collected as part of a promotion.] The washer seems to be working great after the initial hiccup related to its shipping. After getting it all hooked up the first time and turning it on for a test run, water went everywhere - leaking from underneath. Ultimately, the problem was a broken plastic "air gap" (I think it was called). The part was broken during shipping. To the company's credit they responded quickly to get someone out to fix it. The part was not readily available so I had to wait about 10 days to actually get it fixed. The repairman said that it looked as though the piece may have broken when the delivery guy stuck the dolly under and a piece of Styrofoam packing pushed up into the drain hose and breaking the plastic piece. Maybe a design modification would prevent repeat occurrences. Aside from that frustration, the washer has worked very well.

Review from Samsung US
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Nov 24, 2023
Reviewer name: Tamaira4134
5 out of 5 stars
5 out of 5 stars review

Love The Bedsheet Option!

(This review was collected as part of a promotion.) Needed to replace our broken washing machine and we found this Samsung in the size and colour we wanted. Bonus it was on sale too! Never had one withe the option for bedsheets before and I am really happy to now have it!

Review from Caddle
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Aug 20, 2025
Reviewer name: Danintx
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I bought a Samsung front-loading washing machine recently and I am extremely satisfied with it. The machine runs great—smooth, quiet, and efficient. The cycles are easy to set, and it does a fantastic job getting clothes thoroughly clean without being rough on fabrics. I also love the modern design and how much laundry it can hold at once, which saves me time on bigger loads. Overall, this washer is reliable, easy to use, and makes laundry day so much simpler. Highly recommend!

Review from Samsung US
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