We are very disappointed in the cleaning capabilities of this machine. There is only enough water in the "normal" cycle to dampen the load and not enough water to get the load clean. Everything smells like it has not been washed. The only way to get more water is to use the "bedding" cycle for all loads. However, even on the "bedding" cycle there is not enough water to thoroughly clean and rinse a set of sheets.

[This review was collected as part of a promotion.] I've waited my whole life to have a left hand opening washer. It's wonderful. I can wash 2 comforters at a time and everything smells great. It tells me when it needs to clean itself. Amazing product.

Drum doesn't clean with self clean and stinks. Front Door Seal leaks and is falling apart. Fills with water 3/4 all the time and does not finish wash. Need to unload and drain with a cloth and bucked. I will never buy Samsung appliances again. They need to stick to phones.

(This review was collected as part of a promotion.) We are really happy with this front load washer. I really enjoy using the self clean feature, it makes a big difference on how clean the washing machine smells. There’s enough room in the washer to wash larger items. Easy to use and works great.

[This review was collected as part of a promotion.] I have used the washer twice so far. It washes nice and is quiet while it runs. The only thing I do not like is not being able to turn down the volume or turn off all the notification sounds. The sounds are quite loud.

[This review was collected as part of a promotion.] This washer is absolutely perfect for my large family. It has a great deal more space inside than I thought. I can put a queen size comforter in it and the vibration reduction technology does its job. It’s actually smaller in length than my previous washer but holds so much more. I love it!!!

[This review was collected as part of a promotion.] Just got delivered this week. Love it already after 3 loads. Very quiet. I almost thought water didn't go into washer. Clothes seemed cleaner. Pleased w how clothes come out w little water still absorbed on them. In my 27 year old washer I replaced, the clothes were always wet. I'm still getting used to the cycle choices and hope to find more info online. I feel a quick user guide on paper would have been nice in the packet. I haven't gone online yet for detergent quantity tips or cycle usage to save changes to certain defaults, instead of redoing each time. i.e., on the normal cycle I sometimes want cold instead of warm/hot. And I seem to only need med spin on the loads I did. It defaults to high.

[This review was collected as part of a promotion.] This is my first brand new washer and I love everything about it. My California King size comforters get clean, my son's work clothes get clean. I am so impressed and would definitely recommend this washer

[This review was collected as part of a promotion.] Its not really wide enough for comforters or king blankets. The cycles can go fast or go long. It makes a nice sounds to notify you if you're turning it on or turning it off. The area for dispensing bleach and detergent was confusing at first. But otherwise its pretty cool. Review brought to you by 16 year old who is the designated laundry engineer of the household.

We bought the washer 4 months ago and the first couple washes were ok. Then the tub inside would bounce and hit the door when the spin cycle started and stopped. I called samsung support twice and with a bunch of hassle almost 2 months later I finally had someone come and take a look. The tech did not do a thorough check and told me to try a load which he told me 4 towels is as much as I can put in. Of course it worked fine. After he left I put what a normal load of laundry should look like and it bounced everywhere. I called samsung again and because the tech said there's nothing wrong, they can't send a new tech or refund etc. I am so disappointed. I wish I would have read all the reviews before I bought this.