Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,048 ratings2,027 reviews
  1. 5 stars79% (1,608)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

Member photos

  • +755 images
Sort by |
Showing 1,331-1,340 of 2,027 reviews
Jul 26, 2022
Reviewer name: Belle
5 out of 5 stars
5 out of 5 stars review

Awesome performance

[This review was collected as part of a promotion.] We needed a new washer for our new house purchase. This machine has not disappointed. I did research for months on the most economical and best washing machine and finally purchased this Samsung. It’s quiet and super functional.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Jul 3, 2025
Reviewer name: jmw189
5 out of 5 stars
5 out of 5 stars review

Great Washer

[This review was collected as part of a promotion.] Love this washer. It works great, it is sleek and looks good in the space. Although I didn't need to stack them I like that I have the option to stack them if needed. Not too many fancy bells and whistles but after a lot of research into what was worth it this machine was a good balance between price and features. Have only had it for a few weeks but so far have not had any issues

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Apr 18, 2023
Reviewer name: Benchwarmer
4 out of 5 stars
4 out of 5 stars review

Large capacity, but don't forget an item!

[This review was collected as part of a promotion.] This washer has a really large capacity. I didn't realize the difference between my old washer and this new one until I started to do my laundry. I can fit more in, and it seems to wash really well and really quietly. Don't forget to put in an item, though! Once you start it, you can't open the door until the complete cycle has finished.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Feb 12, 2024
Reviewer name: Candy
1 out of 5 stars
1 out of 5 stars review

Maiden

I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

Jan 3, 2022
Reviewer name: John S
5 out of 5 stars
5 out of 5 stars review

Has all the features I was looking for

[This review was collected as part of a promotion.] I was looking to replace my old Samsung washer and I was looking for an Energy Star appliance and low water usage, since I am on a well. The washer has all the features I was looking for and doesn't use a lot of water. The perfect washer for my household.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Apr 13, 2023
Reviewer name: FanBluePartyof5
4 out of 5 stars
4 out of 5 stars review

Works well

[This review was collected as part of a promotion.] We’ve had this washer for almost a year now and it works well. It uses less water than our old top loading washer and still gets the clothes clean. The only thing I don’t like is that you have to leave it open or it smells bad, and the filter/drain is hard to catch the water unless it’s on a pedestal.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Nov 6, 2021
Reviewer name: Notmadshana
1 out of 5 stars
1 out of 5 stars review

Reminiscent of the laundromat days

here is the major issue - and it is a big one! once you start your washer and after 1 minute - you can't add any more items. the only way to unlock the door is to let the cycle finish. so what you add won't be washed - but will be rinsed, at least. i tried everything from unplugging for a couple of hours (5 minutes was supposed to do it) or pushing several buttons for 10 seconds as advice on google. i even had 2 service calls and still have the same problem. i haven't had another machine in the last 2 decades do that. otherwise, it is a satisfactory low end machine.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Jan 7, 2025
Reviewer name: Amy C
1 out of 5 stars
1 out of 5 stars review

Constant smell. Unbalances quickly.

Constant odor. Cleaning machine makes no difference. Must leak into inaccessible areas. Have to keep door open all the time to avoid overpowering mildew odor which doesn’t make one feel confident about sanitary conditions for washing items. This started almost immediately. Huge hassle to try to get service. Gave up. Also, legs won’t stay balanced long. Had my previous (NOT Samsung) washer for over 10 years. Should have kept it. This one is terrible.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hi Amy C, Making sure your washer completes a cycle is important for keeping your clothes clean. Let's get the necessary information to ensure your washer is running smoothly. The link below will help you balance the washer and ensure your clothes are clean. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148105835) to help our team pull up your information when you message us. Have a great day, -Ernest-

Mar 3, 2025
Reviewer name: JimJ
5 out of 5 stars
5 out of 5 stars review

Great features, excellent qualirty.

[This review was collected as part of a promotion.] We purchased this with matching dryer, The features and matched performance of the two units are excellent. We purchased the option to stack the units and use a single key set for both washer and dryer. This works very well and is not a issue for a family member who is not tall.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Dec 11, 2023
Reviewer name: ScammedinSC
2 out of 5 stars
2 out of 5 stars review

Meh washer

[This review was collected as part of a promotion.] Washer ok but the offer for the e-certificate is a straight up scam. This is the 2nd time I purchased the washer. It tends to get a little uneven, but cleans fine if you read the instructions (which aren't included).

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from Samsung Care

Greetings! We thank you for taking the time out of your busy schedule to share your experience with us about your Samsung washing machine model. We encourage accessing a digital copy of the user manual on the website for free as Samsung strives to minimize the use of paper to help our environment. I have shared this model's user manual link below for your reference. https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf In addition, you may follow the steps outlined in the Samsung link below if you get an unbalanced load error. There are five major steps to guide you with sub-steps and hyperlinks that you can click for additional help. The link shared also has an embedded video which we recommend watching in full. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ To better assist you and to collect more details about the e-certificate, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146630242 to help our team pull up your information. Leo