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Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction - Update
4.6 out of 5 stars
stars
2,048 ratings2,027 reviews
  1. 5 stars79% (1,608)
  2. 4 stars14% (284)
  3. 3 stars3% (59)
  4. 2 stars1% (24)
  5. 1 star4% (73)

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Showing 1,291-1,300 of 2,027 reviews
Jan 18, 2024
Reviewer name: FirstTimeWasherOwner
5 out of 5 stars
5 out of 5 stars review

Great standard front load washer

[This review was collected as part of a promotion.] I bought this washer on Black Friday 2023. It was delivered mid December 2023. This washer is a tremendous value. Uses less water than top loaded Washers. The vibration is minimal. Would recommend this washer.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Jan 3, 2022
Reviewer name: Martin
4 out of 5 stars
4 out of 5 stars review

Good washer

[This review was collected as part of a promotion.] We've had the washer for close to a year now. Very happy with the performance. It has a self cleaning feature that keeps the loader from smelling. An issue we had was the graphics on the control panel. They slowly started to fade. We contacted support and within a few weeks, the panel was replaced. For the price, this washer is top notch.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Nov 7, 2024
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Broke immediate. Terrible customer service

I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Aug 14, 2024
Reviewer name: Kimberly69912
5 out of 5 stars
5 out of 5 stars review

Perfect Famil Dishwasher

This dishwasher saves me so much time after dinner, I load it up and walk away. It's so easy to set and quiet when operating. There is ample room in the dish baskets both upper and lower, that I can fit several days of family dishes in if I need to. Dishes always come out clean and sparkling.

Review from Samsung Canada
Helpful?70VBPJFKI1AE20962516317
Apr 9, 2021
Reviewer name: nikki
2 out of 5 stars
2 out of 5 stars review

It does the job

it does the job but it's soooo loud. i picked this one specifically for the vibration reduction and it does not do that. my room is far from where it is located and i can hear it with my door closed. along with that, the jingle that plays is long and kinda annoying. i turned it off, but now i don't get notified when my laundry is done which is not too big of a deal because i can tell that it's done when the loud vibrating noise is gone lol.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from Samsung Care

Hey, Nikki. Thank you for letting us know about this inquiry. No one should have to hear their washing machine on the other side of the house. To help identify what is causing the washer to be so loud. Try taking a look at the link below. It provides helpful tips on what could be the cause. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001985/

Oct 26, 2022
Reviewer name: Andre
2 out of 5 stars
2 out of 5 stars review

It's gonna take flight from my laundry room

Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from Samsung Care

Thank you for being a Samsung customer, Andre! I recommend following the links below to help you with your washer. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. You can learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw Your washer may shake and move while spinning. Below is the link to minimize the vibration: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104332, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

Jul 20, 2023
Reviewer name: Ladybird_777
5 out of 5 stars
5 out of 5 stars review

Beautiful washer

[This review was collected as part of a promotion.] Delivered today and couldn't be happier. Everything working as it should. Setup was easy. I'm a Hispanic woman in my 30s and was able to set it up alone. Will keep yall posted jic anything changes. But happy so far with the way it looks and performs. I've never had a better looking washer than this one.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Jan 5, 2025
Reviewer name: Keisha
1 out of 5 stars
1 out of 5 stars review

Buy Another Brand

By God’s grace He built me a house. One year in the ice maker on my Samsung Family Hub had problems. Same year my Samsung dishwasher had issues, and now my washer is malfunctioning. Save your money for another brand. I’m tired of trying to get “All Things Samsung” repaired. Only trust reviews that have used the product for some time.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hi Keisha, We would like to assist you further with your concern. Kindly let us know more about the washer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148086577) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jul 19, 2023
Reviewer name: DJLove734
5 out of 5 stars
5 out of 5 stars review

I Love it

[This review was collected as part of a promotion.] I've only had it for about a week and omg I love my new washer. My very first time owning a front load washer. Leaves my clothes smelling fresh and clean. Quick wash is my best friend! The tune it plays when my clothes are done is so cute lol. I will be purchasing the matching dryer soon enough :)

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
Feb 9, 2025
Reviewer name: ccshopgirl
1 out of 5 stars
1 out of 5 stars review

Not making appliances like they used to

Bought this machine 1 1/2 years ago . Last Night it flooded my floor ( I heard the water pouring onto floor ) . I dont know where the water came from but I know where it did not come from . The hoses are perfect and connection to machine also perfect ( no water) . So the issue is the machine itself . I double checked the filter which had barley a piece of lint in it . I unplugged it .. waited plugged again just to get water out of machine .... well it wouldnt spin or drain . I used the emergency drain to try to get the water out and NO water came out yet there is water in the machine. You dont expect a washer to flood your floor being 1 1/2 years old .. so beware .. the machine also never once had anything pop up to self clean . I do make sure it is clean but no message like they said . I was a long time Samsung appliance user ( my fridge , my dishwasher ) BUT they are not making things like they used to . I am looking for a new machine since warranty was for 1 year ( used to be 2 years .. wonder why .. you know why ) ... so I wont be buying Samsung . do not buy this or you might have a flood and yes it causes lots of issues when floor is flooded.

Review from Samsung US
Helpful?70VBPJFKI1AE20962516317
reply from SEA Care

Hi there, We understand how you feel when the washer. To help you is all we wanted. Check out the link below to learn what to do with your leaking washer. To see the entire diagnostic, click on the embedded text and select "NO, I NEED MORE HELP." Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Below is a link to help you check why the washer is not draining. Please check the embedded words that connect to the step and watch the video fully. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ And lastly, we shared a link below to help with your washer not spinning. For more details, please check the embedded words and video included, and click "No" under "Did this resolve your issue?". Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ We would love to speak with you to provide further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148383239) to help our team pull up your information when you message us. Thank you. -Kimberly