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Customer reviews for Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll for
Charmin Ultra Strong 2-Ply Toilet Paper 32 rolls, 209 sheets/roll
4.3 out of 5 stars
stars
7,953 ratings7,952 reviews
  1. 5 stars61% (4,887)
  2. 4 stars21% (1,661)
  3. 3 stars8% (633)
  4. 2 stars4% (317)
  5. 1 star6% (455)
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Showing 7,301-7,310 of 7,952 reviews
Apr 5, 2012
Reviewer name: sassy10
4 out of 5 stars
4 out of 5 stars review

Double rolls got to small

I do like the Charmin ultra, however I've been buying the double roll so I don't have to change the toilet paper as often....it has gotten smaller and the price went up. As I understand all prices are increasing I would have rather seen the same big roll but in a 9 pack instead of a smaller roll to keep the 12 pack.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Nov 11, 2014
Reviewer name: celestina216
5 out of 5 stars
5 out of 5 stars review

GREAT PRODUCT!

[This review was collected as part of a promotion.] I LOVED THIS! This toilet paper is super soft and I was genuinely loving it at first but then I noticed our toilets started clogging . . . and I don't mean just one. There were times three toilets at a time were needing plunging. Here was the real problem: the plunger barely even worked. I have seriously never had a clog I couldn't get out with a few pumps of a plunger but I went to the store to buy a new one it was getting so bad. I finally realized that the only change we had made was the toilet paper so I changed back to another brand and the problem was solved.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Jul 14, 2014
Reviewer name: dandjudge
4 out of 5 stars
4 out of 5 stars review

OKAY, but....

have used Charmin toilet paper for so long I can't begin to accurately count the years. This last batch works for its intended purpose but, it Is next impossible to tear off sections evenly. We could manage to survive looking at raged edges if it whole only one role but, it seems the whole package of 24 double rolls suffers from the same ailment.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Mar 16, 2013
Reviewer name: Complaint
1 out of 5 stars
1 out of 5 stars review

Smells like bleach - Dangerous!!

I have been trying to find contact information for Charmin online but have had no luck. The number on the packaging (800-777-1410) only provides a useless recording that offers no option to speak to a live person. I bought a 12-pack of Charmin rolls and they smell like bleach. I realize toilet paper is bleached to be white but I have been using toilet paper all my life (yes, really) and I have never encountered something like this. I do not know if it is safe to use! I have tried calling, but cannot get through to a real person, so I cannot even ask if it is safe. Can someone from Charmin PLEASE contact me? I want to file a complaint but Charmin is making it impossible.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
May 1, 2014
Reviewer name: Tiff
1 out of 5 stars
1 out of 5 stars review

Not so happy

We bought your product...then we get home and open it and there is something wrong with all the rolls. It is like the rolls were cut two times. So we have all these long strands of t.p. that follow on the floor when we try to use the rolls. What a mess and very happy. I hope I hear back from someonone on this.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Aug 21, 2013
Reviewer name: Buffy
1 out of 5 stars
1 out of 5 stars review

poor toilet paper

Purchased Charmin Ultra, our softest touch and most absorbent TP from Costco. This paper is the least absorbent I have ever used. If you place it under water it will repell the water forget what it does for you, plus it sits on top of the water in the toilet and is difficult to flush down. What have you done to what used to be a great product???

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from CR

We're sorry to hear about your recent bad experience with your Charmin! It doesn't sound right at all! Would you please give us a call at 1-800-777-1410 Mon-Fri, 9am to 6pm EST to share your comments? We want to make this right! Thank you for the review and for choosing Charmin!

Oct 7, 2013
Reviewer name: meinaz
1 out of 5 stars
1 out of 5 stars review

new roll size

What are you thinking of??? Do you expect all of us to not notice the new narrow size and the fact that it no longer fits a standard toilet paper holder? Fear I may have to change brands after all these years. Please tell me you will listen to us and revert back to wider size...the one star is for sizing. Original would have gotten a five star rating...

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
reply from CR

We're sorry to see you upset by our recent change. We do appreciate you took the time to share your feedback with us and know we are taking this very seriously. The rolls are slightly shorter (3/8ths of an inch) but we've also improved the product. Our Ultra Strong TP should now be more flexible as we took the fibers from the ends and putting them back in the rest of the sheet where it matters most (to help you get the job done). We understand your frustration with our new size but we do hope you'll give the new Charmin a try. Please, feel free to reach out to us with any questions at 1-800-777-1410, Mon-Fri 9AM-6PM EST. Thank you!

Aug 23, 2012
Reviewer name: Hercules
5 out of 5 stars
5 out of 5 stars review

Only Ultra Strong for us!!

I buy only charmin Ultra Strong because it is much thicker and much more durable than lots of other kinds. I think it makes you feel cleaner - using less than you have to use with other kinds. It lasts longer for us and suits our family better than most other types.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Apr 20, 2012
Reviewer name: miller
5 out of 5 stars
5 out of 5 stars review

change of heart

I always grew up using Angel Soft, until my fiance and I went shopping together and he put Charmin Ultra Strong in the cart. I didn't think much of it until I tried it. I fell in love the first time. The strength and duribility don't take away from the soft and fullness of the paper! Needless to say, I dont buy anything but Charmin Ultra Strong any more!

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961
Nov 11, 2013
Reviewer name: redleg
2 out of 5 stars
2 out of 5 stars review

decent

your toilet paper rolls are getting narrower. almost half the width of a toilet paper dispenser.

Review from charmin.com
Helpful?6YZJS9NUSFEV20907872961