I switched to Charmin years ago when by favorite tissue cut their rolls down to 4". i had continued to use Charmin because they offered a roll that was 4.25". Imagine my disappointment today when I opened a new package of Charmin and found that you too have cut your rolls to 4". Horrible decision on your part. I will no longer buy Charmin. The 4" rolls look rediculous on todays holders.

I will ONLY use Charmin Ultra strong with me and my family it is not the issue of not ONLY does it last longer- but it is the softest toilet paper we have ever used!! Super thick to last longer BUT so SOFT! Can you say AWESOME! I will ONLY continue to buy ultra strong!!!!

I have used Charmin Ultra Strong for years and have actively recommended it to friends and family. On my most recent purchase, I discovered that my former favorite toilet paper must have been put on a diet, for it was more than 1/2" narrower than it had been in the past. I am very disappointed with this change. I will most likely begin searching for a new brand of toilet paper. Sad. A nearly perfect product made unusable. I'd rather the price had increased rather than have my favorite toilet paper ruined.

Charmin Ultra Strong has always been the choice for my family...but since the rolls have been made smaller I have decided to start buying a different brand! This is ridiculous that you thought the consumers wouldn't notice...I hope others do the same and quit purchasing Charmin and maybe that will be a wake up call.

This is by far the best type & brand on the market! Here is an idea .... I posted on Face Book how I will use only this brand of tp for when I get really bad colds to blow my nose with. You wouldn't believe the feedback I got from my friends who do the exact same thing! Please make an Ultimate Cold Tissue out of this same paper, in the form of a paper hankie! No blow-thru's or raw noses will occur with this type of paper & most facial tissues hold perfume's in them which makes no since. Hubby thought I was nuts when I was walking around with a roll of your tp from a cold I caught 4 weeks ago; until he caught the same cold, then he understood why I use it! Please, Oh! Please! Do us all a favor & make a huge facial tissue out of this same paper.

Purchased Charmin Ultra, our softest touch and most absorbent TP from Costco. This paper is the least absorbent I have ever used. If you place it under water it will repell the water forget what it does for you, plus it sits on top of the water in the toilet and is difficult to flush down. What have you done to what used to be a great product???

We bought your product...then we get home and open it and there is something wrong with all the rolls. It is like the rolls were cut two times. So we have all these long strands of t.p. that follow on the floor when we try to use the rolls. What a mess and very happy. I hope I hear back from someonone on this.

I have been trying to find contact information for Charmin online but have had no luck. The number on the packaging (800-777-1410) only provides a useless recording that offers no option to speak to a live person. I bought a 12-pack of Charmin rolls and they smell like bleach. I realize toilet paper is bleached to be white but I have been using toilet paper all my life (yes, really) and I have never encountered something like this. I do not know if it is safe to use! I have tried calling, but cannot get through to a real person, so I cannot even ask if it is safe. Can someone from Charmin PLEASE contact me? I want to file a complaint but Charmin is making it impossible.

I will never get another toilet paper ever! I have tried multiple kinds of paper and nothing measures up. It does what it says and leaves nothing behind but it is also soft enough to use as a eye makeup remover. I have a lotion i apply to the paper to take off my eye makeup. the paper is delicate enough to use around you eye and also strong enough to clean it good and leave nothing behind!!!! Love it!

I have been a long term user and have never been disappointed before, "butt" - I purchased a package of Charmin and found the top and bottom sheets were not lined up with each other. Annoying - By the way the number on the inside of the tube is: 226OUO1160. Somebody must have fallen asleep in QA.