We've been buying Charmin Ultra Strong for ages. Just picked a new 9 roll package, and was shocked to see the narrower rolls, and the changes to the paper itself. It's rough and thinner than the prior version. It's too narrow, so you use more than before to keep your hands clean. It may still be a "mega" roll, but we are going through it twice as fast. Looks like we are a Charmin family no more. :(

I've used ultra strong for years and stocked up whenever it was on sale. I have over 30 rolls stockpiled. Imagine my surprise when I recently opened a new pack and discovered that the thickness and quality had been changed. I do not like this new change and now I have to put up with it until I use up my supply. So I will begin my search for a new toilet paper that is like the Ultra Strong used to be. Why do manufacturers have to change a good product making it cheaper or flimsier?

I have been buying Charmin products exclusively for my family for 30+ years. Over the last year I have become more and more disappointed with the quality, most specifically, the softness of your toilet paper. I have tried a variety of what you advertise as soft, ultra soft, softer, stronger, whatever, but over all, I just notice the product is losing quality. I most recently bought the big bundle pack of Ultra Strong at a major warehouse store and it feels like I'm using paper towels, Very disappointed. Might need to make a switch to another brand.

Our household has used Charmin Ultra Strong for the past 6 years. Our latest purchase (at Sam's Club) has left us completely unhappy. The paper is so rough with the new redesign! What we loved about Charmin Ultra Strong, was just that - it was strong enough to get the job done AND it was soft. That's not the case anymore. We won't be buying again.

I have bought Charmin Ultra Soft EXCLUSIVELY for YEARS (probably since it first came out) - Charmin pretty much my whole life. BUT SOMETHING CHANGED in the last year or so and it really IRKS me. You have a great product, WHY change it???!!!! It does NOT tear straight - leaves a triangle hanging after the per and/or leaves scraps all over the floor!!!!!!!!!! I tried Ultra Strong and it DOES tear straight, so for now, I will switch to it, but I REALLY WANT MY ULTRA SOFT BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have used Charmin for a number of years I love it. it cleans, but when I used this new Charmin Dura Clean I hated it that is a strong word I know. It is not as wide like the MEGA ROLLS. The Dura Clean is ruff, stiff, & I only 165 sheets on the Dura Clean with MEGA I get a 330 a lot more I use more of paper with the Dura Clean. would not even gave it 1 star

While I still recommend this product, I feel there is something wrong. I recently purchased a package of the ultra strong and it is different than the previous package. The quality has gone down! I still have a roll of the "good stuff" from a camping trip we went on and the new product is far from equal. I am not sure why we are still being charged the same price for this newre version, but it is far from what it used to be. I feel a bit cheated. :(

I used to buy nothing but Charmin, but no more! The rolls are narrower now AND the price went up! What a rip off!! Also, the rolls are not cut straight so now they come off wavy. Where is their quality control?! The paper itself is good quality...I would have given it 4 stars, but getting ripped off really drops my rating. I will be switching brands. Also, the bears are stupid, annoying and gross! Sometimes it's just TMI!!

I have been a LOYAL charmin fan for a few years until now. Over the past few months I have noticed that the rolls have been a lot narrower as well as looking like someone had been drinking when they cut the roll off one end. The rolls have been wavy on that end. I like charmin but I think I am going to have to look for something that is wider and less drunk.

at one time when you bought a "double roll" it was actually double the number of sheets per roll. But since no one makes single rolls anymore, you can't verify that the number is in fact doubled. I recently bought a small package of a generic brand because I ran out of Charmin and the number of sheets on this generic single roll paper was more than what Charmin is claiming to be a "double Roll"