I recently purchased a large package of Mega rolls of Charmin Extra Strong. The changes you have made are definitely not for the better. After using Charmin for over 10 years, I am going to have to try other brands to find something that is like Charmin used to be. The new size and "strength?" is like buying a bargain brand. You have lost a good customer.

I am a fairly large athletic man and have used the ultra strong Charmin for a long time. The last pack I bought is now significantly narrower than before and the sheets are simply too small to wipe completely without spilling over the sides. I guess it's to save paper, but I will no longer waste my money on and just use more of the "green" stuff my wife buys.

My family has bought the 24/48 pack for years. One every two weeks. Now, I can't find it where I shop. The comparable "Mega" roll pack costs more per unit. And, as many other households have found, the rolls are about 1/2 inch narrower. Very discouraging. Why are you giving me so much motivation to look for another product?

I have been a brand loyal customer for many years believing I was buying a quality product. Lately, the quality has suffered with wavy role end cuts, inconsistent paper quality and now you've reduced the width of the role. Compromising your product is no way in improve profits. You've lost me as a customer.

Purchased ultra strong because it claims on package to "use less". Rolls appeared much smaller but thought I would give it a try. Tried using less but didn't quite do the job.Went through rolls much faster than other brands. Would not purchase again. Also unable to contact anyone, no customer service?

I am very disappointed in the changes in Charmin Strong. The sheets are narrower and the roll is smaller (less sheets). Also, the thickness is diminished. I have been a customer for a long time but if this is what you will be providing, I will be hunting for a new brand. So sorry to lose this product.

I have purchased charmin for years however, over the past couple yrs I've noticed that it does not last near as long as it used to. Even the double rolls seem to lasts half the time. I have 1person in my household vs. 3 in the past and TP does not seem to last as long as it used to. If you look closely at the rolls you'll noticed they are very loosely wrapped, making them appear larger than they actually are. You are not saving money on a product if you use twice as much.

Have been longtime user of your product and have loved it. Noticed a while ago, the size of the sheets were smaller but so was a lot of other brands. Just purchased my last package!! The sheets are even smaller than the last purchase. Did u think we wouldn't notice. I know saving $ is what companies do. But at what cost. When customers go away that's $ lost. Hate u messed with a good product so much til it isn't hardly anything left to use!!!! Have to spent my $ where I'm getting the most value.

Loved it cuz it WAS soft & strong! Since you've changed it, it's no longer soft nor strong; Now it shreds, leaving "lint" behind & when wet, I've put my fingers thru it multiple times. Why must manufacturers mess with such a good thing?? I changed to Charmin because my former brand did the weak & shred thing. Now Charmin is doing it, too, and I'm stuck with a large bundle of it that I'm EXTREMELY UNHAPPY with.

I have use Charmin Ultra Strong for many years. It is a very good product, BUT the rolls keep getting smaller!!!!! I am very unhappy that manufacturing companies seem to think no one will notice when they decrease the size of their product and keep the prices the same! It is an insult to our intelligence! I am forced to begin looking elsewhere for an honest product.