Thank you for reaching out to us. As cat owners and lovers, we understand that you want the best for your cats. Please know that all of our litter is non-toxic. As such, there are no ingredients that are harmful to people or pets. We’d appreciate the opportunity to learn more about your experience with Tidy Cat Super Jug Twin Pack Multi-Cat Clumping Litter With Glade Clear Springs Scent and offer our support. You may give us a call at 1-800-835-6369. We are available Monday through Friday, 8 a.m. to 6 p.m. (CT) and Saturday through Sunday, 8 a.m. to 5 p.m. (CT). We look forward to speaking with you soon. - The Tidy Cats Team

We sincerely appreciate you sharing your thoughts on our Tidy Cat Super Jug Twin Pack Multi-Cat Clumping Litter With Glade Clear Springs Scent. We're sorry that you've had this problem. Please know that we’re constantly working to improve our packaging. We’ll be sure to pass along your feedback to our Tidy Cats packaging team for review. We hope you’ll remain a loyal Purina consumer while we continue to work on optimizing our various packaging styles. Please contact us by following this link: https://www.purina.com/contact-us, so we can learn more about your experience with our products and best assist you. We're always here to help. - The Tidy Cats Team