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Customer reviews for Hamilton Beach FlexBrew Trio Coffee Maker for
Hamilton Beach FlexBrew Trio Coffee Maker
4.4 out of 5 stars
stars
2,520 ratings1,479 reviews
  1. 5 stars71% (1,779)
  2. 4 stars14% (354)
  3. 3 stars6% (144)
  4. 2 stars3% (73)
  5. 1 star7% (170)
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Showing 941-950 of 1,479 reviews
Nov 26, 2022
Reviewer name: Kim
1 out of 5 stars
1 out of 5 stars review

BYER BEWARE: HAMILTON BEACH - Hamilton Beach FlexB

I bought this coffee maker in January 2022. The 12 cup side quit working in March 2022. I sent the defective one back, as requested. They sent me a new one March17, 2022. It's November, and now this one 12 cup side has stopped working again. Yes, I cleaned this regularly. Please do not waste your money as I did.

Helpful?6IN6Y5J18MTA20649864622
Feb 3, 2020
Reviewer name: VideoWarrior
2 out of 5 stars
2 out of 5 stars review

Reminds me of my x-wife... Slow and noisy

Bought this in August '19 after the Cuisinart and Keurig died. (I think it was a suicide pact.) Decided to save a little countertop real estate and get this nifty combined unit... oh boy. Whether making a pot or a single cup, it takes forever! ...and this is a bran new machine! (Oy vey) And the racket it makes just to spew up a little coffee... groans, signs and gurgles even worse than the angelic woman I married. I have yet to discern the difference between "bold" and "regular" flavor selection. It sure as heck doesn't mitigate the noises it makes. Still, it does make coffee so I gave it two stars just for working.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

We always value consumers who are keen on providing feedback regarding their appliance. We regret to hear that you are experiencing an extended brew time when using your Hamilton Beach 2-Way FlexBrew Coffee Maker. This appliance has endured rigorous testing to ensure an optimal performance, when used as directed. Brew time for this appliance is typically 1 to 1.5 minutes per cup, when using the carafe side. Brew time for the single serve side of this appliance is 3-4 minutes, depending on the amount brewed and the elected brew setting. If your brew extends past the noted times, please email our customer service department at customer.care@hamiltonbeach.com.

May 11, 2020
Reviewer name: JennyE
1 out of 5 stars
1 out of 5 stars review

Was nice, but deteriorates faster than it should.

This 2-Way coffee maker was my choice based on recent reviews ( good outweighed the bad). It was just an okay machine out of the box, but I continued to have high hopes. The main carafe brews VERY slow. I personally used the single brew for myself. Almost 15 months later, my single brew side seems to build up so much pressure (as it's actively brewing) and the lid pops open (from the amount of pressure). I keep the water reservoir clean and wash parts to make sure the malfunctioning isn't for lack of care of the coffee maker. Not to mention, just because this holds K-Cups doesn't mean it tastes good. I used the little basket that you can refill, because I don't like watery coffee (and yes, I use the Bold setting instead of regular). All in all, I gave this 1 star because the price you pay is more than it's worth based on the length of time it was used. At first, I would have rated 3 stars....Conveniently the manufacturer warranty is 1 year and my coffee maker was a little older than 12 months. I would not recommend if you don't like wasting money and don't feel you should have to buy a new one every year.

Helpful?6IN6Y5J18MTA20649864622
reply from Supplier Response

Hi Jenny, thank you for taking the time to share your feedback. We regret to hear that your Hamilton Beach 2-Way FlexBrew Coffee Maker is no longer performing to your expectations. This appliance has endured rigorous testing to ensure an exemplary performance, when used as directed. We would like to offer our assistance in this matter. Please email our customer service department at customer.care@hamiltonbeach.com.com.

Feb 22, 2021
Reviewer name: Nadine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

2 coffee/tea in one!

Great idea!

Helpful?6IN6Y5J18MTA20649864622
May 25, 2021
Reviewer name: Lenny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice dual coffee maker

Love this coffee maker

Helpful?6IN6Y5J18MTA20649864622
Sep 8, 2024
Reviewer name: M BROWN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Flexbrew

Love my flexbrew!!

Helpful?6IN6Y5J18MTA20649864622
Feb 23, 2026
Reviewer name: HEIDI
5 out of 5 stars
5 out of 5 stars review

Great coffee maker

We recently just switched from a keurig to this coffee maker and love it so much more. We love the option to make a single cup or a whole pot.

Helpful?6IN6Y5J18MTA20649864622
Jun 1, 2026
Reviewer name: Jeremy B
5 out of 5 stars
5 out of 5 stars review

2-way flex brew

Overall enjoying this product, great for people who wake up at different times but can use the pot on the weekends

Review from hamiltonbeach.com
Helpful?6IN6Y5J18MTA20649864622
Dec 12, 2023
Reviewer name: Rose
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Coffee maker

Not impressed with this purchase, it brews very slow and the coffee tastes a little bitter. I use the same coffee I used in my Bunn

Helpful?6IN6Y5J18MTA20649864622
Sep 27, 2021
Reviewer name: DJP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

FlexBrew rules

A replacement for the same unit I’ve had for 4/5 years, as it developed a leak. Love it. FlexBrew is a perfect name.

Helpful?6IN6Y5J18MTA20649864622