Purchased as a Christmas gift. The maker, as great as it seems, does not make coffee hot enough. The coffee is lukewarm when percolating and the only gets hot from the heating receptacle. Going to return it.

I received this and it must have been retuned previously as it was taped and the box was busted and a piece was loose in the bottom. The outside box was in good condition so I believe is was packed damaged and sent to me

When we first bought it was great. Then not long after having, the water just gushed out on the coffee pot side.Anyhow can?t seem to find receipt from warranty because I bought it online.

This is my second Hamilton Beach 2 Way Flex brew. I am in love with the product. My first one I had 12 years. So bought a newer model with same features. Easy to operate. Great coffee from both brew cycles. Enjoy doing fresh ground in special kcup.

Love this coffee maker. It's versatile and looks great on my counter! The coffee comes out so strong on the Bold setting, it's better than my Kuerig!

Could not give a 5 star because lid on carafe side on previous maker and this replacement tend to become bent due to thin, cheap plastic. I wish it has a much stronger lid and hinge

I love the options, brew a pot for a big crowd or a single cup. I can control the strength of my coffee too. I've had it for years and love it! I'm ordering a 2nd one as a gift.

I'm very happy with this Hamilton Beach product. It works great, easy to use, and does exactly what I need. Good value for the price and reliable so far. Highly recommend!

I actually like the coffee pot, but the water tank reservoir is a nightmare to clean and gets yucky buildup in a constant. This is a very poor design because you cannot take the reservoir off to clean it.

Great tasting coffee, a big difference from our old Braun. Exactly what we were looking for, a side by side easy to use that can make a carafe, k-cup, or single cup ground.