[This review was collected as part of a promotion.] The Philips 5400 LatteGo has absolutely lived up to expectations. After about a month now and almost 200 drinks made- no problems. My wife the real coffee-snob- is still very pleased. I highly recommend this machine. I believe it’s greatest assets are the quickness and convenience. If I was being super picky- about the only thing I would change is I’d like to be able to move the listing around and customize. In other words I’d like to be able to move my personal favorite (flat white) to the main screen instead of all the scrolling. Very minor beef.

[This review was collected as part of a promotion.] Easy to set up, clean, and use! Makes excellent espresso and milk coffee drinks. I use oat milk and was concerned about the froth capabilities of non-dairy milk. The froth is not perfect but it's decent. My only and biggest issues with the machine is the power button. For whatever reason, the power button will NOT work from time to time. The machine has to be unplugged and plugged back in or you must touch the metal on the machine casing while pushing the power button. This is a known issue but from the research I've done, Phillips is not doing anything about it. This is something to beware of when considering this machine. Other than that, I LOVE the machine.

The 5400 is easy to use, easy to clean and makes any type of coffee or expresso drink you could ever want. I looked at every expresso machine available and chose this fully automatic because i did not want to have to worry about making a drink correctly. In other words, I wanted my own barista without the cost. I love everything about it!

Many features, and several profiles for memory features. Limited to a small single serving when using pre-ground slot feature, requiring multiple rounds of brewing for full cup; each round requiring inserting more grounds and running another cycle, and I bought the machine for more of a ‘one touch, and go’ convenience, but overall a great experience otherwise.

I’ve been on the fence to purchase a super automatic machine for a while. Before this purchase I had a nespresso machine, which is fine but the pods do become expensive and the coffee is not as good as you’ll get from a whole bean. I love this! So many drink options (I’m addicted to the Cappuccino) and the machine is a breeze to operate and more importantly clean. Highly recommend.

I am OBSESSED with coffee and have been dying to have a machine that makes all my fav drinks! This is by far the BEST machine I have ever owned! It is a bit loud when it is starting to get your coffee ready, but that doesn’t even really bother me tbh. If you love speciality coffees, do not hesitate to buy this machine!

I probably did not need 5 profiles since there are only the two of us. But I do love the many different types of brew. Once you figure out the different types for your size cups it is really automatic. The greatest thing is the taste of coffee. Everything taste so rich and no bitterness. Albeit I go through a lot more coffee then the normal brew pots. But is worth it.

[This review was collected as part of a promotion.] Would be 5 stars but booklet with directions is poorly written and incomplete. No on line videos so you need to experiment to learn how to operate the machine. Also it occasionally won’t start when pushing the on button. Rinsing and spilling excess tray accumulation is not always indicated to get it to restart.

This machine makes good coffee; however, the power button only works to turn on the machine if it is unplugged and plugged back in again. Once the machine shuts itself off (set on the 30 minute timer), the power button does not work to turn the machine back on. The machine needs to be unplugged and plugged back in again.

[Employee of philipsglobal] I purchased the 5400 at WS after their sales staff recommended it. I've only ever owned regular coffee makers and wanted to finally treat myself to a "fancy" machine that also made multiple types of drinks and hot water for tea or hot cocoa. First, it took several days to even brew a regular cup of coffee correctly. Most of the first few days, the drinks were very watered down or the dispenser would spit water randomly into the cup (no there was not a bubble in the filter, I checked that multiple times). I was also surprised that the feature for the coffee drink doesn't allow for a larger sized container. I often had to make several coffees to fill up my cup. After only owning this machine for 6 weeks, it just stopped brewing on any of the drink options except the hot water. The machine would go through the brewing function as if it were working, but then nothing would dispense. A couple of times, the coffee would just randomly spit out of the dispenser. The last time I tried to use it, the machine literally took nearly 4 minutes to brew coffee and not only did it look as dark as mud, the taste was awful and it didn't even fill half the glass. I followed the steps to clean the machine (which seemed absurd since it was only 6 weeks old) but it did not make it any better. After calling customer support, it was determined that the machine has to be sent for repair. I will now wait 2-3 days for a shipping label, will have to deal with packaging it up myself and sending it off for nearly a month. I am so glad that I paid for a fancy machine that I cannot even use. And now I get to go buy another coffee maker so that I can at least have coffee while the machine is being repaired. VERY frustrating.