I have the same problem as many others. I've been using the item for 11 days and now the bassinet pad is unsafe and not usable because it bunches up after washing. If you buy this, make sure to cover it because washing ruins it. They also do not sell replacement parts.

[This review was collected as part of a promotion.] I am in love with this pack and play. First it is beautiful, well made, and it comes with great accessories. For me my favorite is the dome bassinet. It is so spacious and beautiful, and I love that it comes off the bassinet. At night it can stay secured in the pack n play, but in the day I love that you can carry it around the house without having to drag the whole pack n play. I also really like the diaper changer. It can be easily sanitized with sanitizing wipes without worrying about it getting damage because it features easy to clean fabric. I love it and am happy that it can be use in different stages of my baby's development.

Solid construction. Not to difficult to assemble. Well thought out. Changing table is a huge plus.

great set up instructions; I bought it for my Granddaughter when she stays with us

[This review was collected as part of a promotion.] We love this pack n play, especially the portable bassinet. It's just what we needed!

Pack n Play is wonderful. Very convenient easy to carry. Very sturdy. I brought it for my great grandchild and his parents love it.

The item was as shown %26 wonderful for my grandson's nursery. It was a complete multiple use item for the baby %26 the parents love it.

got this at baby shower, was planning to use it for travel next week but the portable bassinet mattress won't stay flat after washing it following the instructions

Perfect! I actually used this as my babies main crib while we transitioned out of the bassinet but we're not ready to move her out of our room. Super easy to assemble and once built very safe.

Such a great purchase for our little one! This Pack 'n Play has been a lifesaver from the newborn stage and still works great now that my baby's older. It's super easy to set up and move around, which I love for travel. The newborn insert, changing table and removable bassinet were perfect in those early months, and now we use it more for sleep when traveling. Everything feels sturdy and comfortable. I really appreciate how versatile it is—definitely something that grows with your baby!