I didn’t have any issues with the smell when I received it. It is very firm but I did find it very comfortable as I am a side sleeper. A little too high if I flip to my stomach. What I really wish they would change is the big stitched logo right in the middle of the pillow. You can feel it trough a pillow cover and a pillow case. While it looks really cool, it is not comfortable to put your face on. Since it is comfortable and supportive to sleep on and the shipping cost is so high to return it, I will be keeping it.

This is my second ghost pillow purchase. I took the case off my first one (the pillow case it comes with made me too hot) and it was covered in a material which was great. I wanted to get a new one because mine is getting old. I took the case off and there was a weird mesh casing over the pillow... I know the memory foam cover shouldn't be taken off so I left the weird mesh, but when I put one of my pillow cases over it I could still feel the mesh. I don't understand why the casing was changed... I ended up giving it to my boyfriend who doesn't care about the added texture. It's disappointing because I was really looking forward to getting another ghost pillow... I guess I'll have to look into another brand. (The reason it's not leas than 4 stars is cause my first one was amazing and my boyfriend likes this one despite the texture)

I got this pillow because it was said to be a cooling pillow. After a few weeks, I find that to be true. They are cooler than my older pillows. However, the pillow left my neck in pain. I went away for 4 nights, neck felt better, and first nights sleep back, the neck pain returned. I went back to my old pillows, and I woke up pain free. I believe they are too high. Unfortunately, I will most likely look to returning them.

We recently bought a Ghostbed and GhostPillow and they are a slice of heaven! After purchasing a "MyPillow" and feeling a bit jipped, I was hesitant but after 2 nights sleep I can honestly say this is the best pillow and mattress we have ever had - even though it has not been the most expensive. Thanks Ghostbed, you guys nailed it.

My wife and I absolutely love these pillows! They form themselves exactly how you want them, never flatten out, and always keep us cool. We got three with our mattress years ago and they're still perfect. We just ordered two more. The only complaint I have is that now our kids want their own!

I originally ordered the Ghostbed memory foam pillow for it's cooling ability. I've focused so much on cooling that I forgot to search for comfort as well! Ghostbed did NOT disappoint! Not only does this pillow keep me cool at night, it is the most comfortable pillow I've ever laid my head on! I can use it in multiple sleeping positions. No more reaching in the dark for my pillow when I change from my stomach to side. I love this pillow so much that I'm purchasing more for my family! Get your hands on this pillow. You WON'T regret it! My daughter loved the ghostbed pillow so much, that she purchased the king sized mattress.

The Ghostbed pillow remains incredibly cool throughout the night, and the other side is almost always cold. For me it gives a little too much, caving in where my head is and cupping the sides of my head with material. From other reviewers I thought the pillow was more firm, but its somewhere in the middle.

When it comes to pillows I am very picky. I have probably 7 different ones that I had purchase within the last yr or so. But by far the ghost pillow is the best pillow I have ever purchased. Fits to your head. No need to fluff every night and when you get up it just goes back to shape. Would 100% recommend.

We needed a new mattress so badly and wanted to buy something amazing like a sleep numbers. My husband being the cheap guy that he is talked me into trying the mattress out with no strings attached. The pillows came a week before the mattress Which was a tease. I can’t believe how firm this mattress is that came in a bag. I haven’t slept this good in years.

There is a very strong lavender smell that even after 3 weeks has not gone away. Both pillows we bought had this problem. I had to double pillow case the pillow so that I could sleep without getting a headache. Other then the smell it is a really comfortable pillow