I may still need some time to adjust, but the bed seems hard. I feel like I am on top of the mattress without sinking in at all. I sleep on my sides and I have arthritic shoulders and the bed feels hard on my shoulders. I will give it a bit more time. We can at least use it in our spare bedroom. The pillow is not to my liking. The pre-formed form cannot be manipulated or pushed into any other shape, really only good if you sleep flat on your back. Sorry about that. John Sokolowski

I love my pillows. I had to order a second because I found them to be a little on the soft side so my head sunk in a little more than I thought it might. Once my second pillow came in I was golden. I have not necessarily noticed a "cooling effect" but something must be going on because I sleep very hot and I have not once had a hot head on the GhostPillow. I highly recommend all things GhostPillow and GhostBed!

A lot of people talk about it being cool at night , mine seems to only be cool for 5 minutes and then is just hot , I can't use a cover on it then I don't feel any cooling , which is uncomfortable for me due to my sensitive skin , which gets irritated by the ghost pillow logo embroidered largely on the protector. I haven't been able to get in contact with anyone just to be able to return the pillow.

I bought this pillow because I was experiencing neck pain in the morning, and this pillow was recommended as a quality pillow for side sleepers. After a short delay in the shipping of my pillow, I felt as though, perhaps I should have bought a pillow elsewhere. But I’m glad I didn’t. In all honesty, this is the most comfortable pillow I have ever used. I haven’t had a single instance where I woke up with a sore neck or discomfort. I wake up in the morning well rested, feeling light. The height of the pillow is perfect if you are a side sleeper. I cannot recommend this pillow enough, and considering buying another for my wife.

The pillow itself is very nice. Good form and very comfy. It’s been probably about a month though and it still smells like memory foam lol. No matter what I try I can’t get the smell out. If it wasn’t for that, it’d be 5 stars. Will keep trying because it is comfy!

This pillow has a very large raised logo in the middle of the pillow on one side. You can feel it up against your face when you are laying on it. It is on the quilted side which, for me, was the most comfortable. If the logo was moved over to the side it would greatly improve the comfort of the pillow. The pillow was also too small for me because I have a king size bed. Having said this, I thought the firmness of the pillow was good for side sleepers.

Nice pillow. I can't really feel the coolness with a standard pillow case on it. It's a little firmer than I prefer, but it's not terrible. I use it now as a prop for my head while I read. I also purchased the faux down pillow, which I love. I haven't woken up with any pain in my neck or back since I purchased it (2 weeks), which is great. If they could make a cooling pillow with a thickness between the memory foam and the faux down pillows, that would be perfect.

It was great at first but after a month or so I actually started to hurt after waking up. Contacted them, and they sent a mattress topper. I went on vacation around day 90 and was bombarded with work. Not after to return a couple days late. Probably my fault for giving them the benefit of the doubt of the topper.

I actually haven't slept on the Ghost pillow yet. I was told before I purchased that it had a very slight lavender scent, which would dissipate quickly over time. It has a very strong lavender scent, and I really dislike the scent of lavender. The scent is still too strong for me to sleep on it yet, and it has been a couple weeks or more. I would suggest you review the need for the lavender scent. Not pleasing to all.

I got this pillow because I started to get really bad neck pain and back pain. Since getting this pillow, I haven't had any neck or back pain. I do wish the pillow wasn't so thick or that it had a section that was a bit thinner so my head could lay more naturally on the pillow. I am extremely picky with my pillows. Overall, I am happy with my purchase since it stopped my pain. For anyone who loves to sleep with the fan on or gets too hot during the night, this pillow is always cold. I know I will love that during the summer.