I was really surprised at the quality of this pergola. I'm generally suspicious of things of this nature when they advertise "high quality steel" and for good reason because it's normally flimsy tin! Noy this pergola! When I opened the boxes I blowen away at the thickness of steel. Assembly was a breeze for the most part. Only reason I give it 4 stars is because of the Assembly directions are about as clear as mud on the installation of certain bolts and we had figure it out on our own.

I'm very happy with my pergola. It looks beautiful on my patio and is just what I hoped for. I was still setting up everything on the patio when the hurricane hit. It's very sturdy and withstood the hurricane winds without any damage. Love it and recommended it to my friends.

Previously, I wrote a review about how much I love my pergola, and still do. In addition, I have had occasion to call for information twice, and both times I have been very impressed with the staff. Not only are they knowledgeable and professional, they are extremely friendly, polite, and helpful. Backyard Discovery is a company I would most highly recommend. Thank you!

Purchased and built this pergola two weekends ago with the help of my brother in law and father in law. Took about 8 hours overall. Constructed and installed a privacy screen last weekend. Pergola kit is exceptionally well made. All the points of attachment lined up and all the screws worked. Longest part of the installation was drilling concrete to anchor the pergola. Don't bother with the included anchors, but buy some Tapcon Redheads instead (stronger and longer). Planning to replace the canopy with something waterproof, but it works for shade in the meantime.

We bought this pergola last spring when we poured our 26x25 concrete patio for our pool area. It was rather easy to install; looks great; very sturdy. We have added lights, wind chime, rug, fire pit, and 4 chairs underneath of it. We have had so many compliments! Well worth the purchase.

Bought this after much research and debate. Price seemed too good to be true. Item showed up as scheduled and delivery was seamless. Comes in 4 boxes on a pallet which are a little heavy but I was able to slide one off of the other with some effort. Directions are simple and easy to follow. I assembled the unit by myself (with a little help from my wife on some of the awkward parts). Directions said 2 men - 10 hours, I did it in about 24 hours total, over about 4 days due to some family obligations. I differed from the directions in that I assembled all of the components at one time and staged them, rather than assembling them at each stage. This way when I was in full assembly mode, I could just grab the components and put them on. I'm 66 years old, in fair shape and was able to put it together with no issues. Note: They provide all of the tools that you will need.... however, do yourself a favor and get a GOOD T-30 bit for your screwdriver, and a GOOD T-30 allen wrench. The ones that they send won't hold up as there are about 300 screws. Follow the direction and you'll be fine. Make sure that it is anchored securely. Mine is mounted to our composite deck, I drilled through the feet and put a 3/4" plywood plate under the decking, bolted it through the deck and the plate using 5/16" bolts and it's rock solid. Another note: the flat washers are only painted on one side to match the color of the pergola..... get someone to assemble each one correctly (painted side up) ... it's the most tedious part LOL

We bought this pergola as a replacement for a "big box store" pergola that we had for several years. The difference is design, quality, ease of assemble and customer service is amazing. We upgraded to a bigger size than we had. The canopy is a much better design than the drape over models. Very happy with the purchase and are considering an attached pergola for our back porch.

Looks absolutely amazing on our patio! Assembly with BILT app was remarkably simple, but of course time consuming (put together by 3 people over the course of 2 days). No missing parts, everything fit together perfectly, no misaligned holes or stripped screws. Arrives in 4 long boxes (approximately 150-200 pounds each), very manageable for 2 people. So far, we are very satisfied with this purchase and very hopeful it will stand the test of time. Satin black finish looks great and seems durable, and this provides more shade than expected. Love the included power strip as well, nice touch. Overall, this pergola exceeded our expectations and we couldn't be more pleased.

Solid product! Once it is fully assembled, it is heavy. Really made our large patio usable as it gets sun all day. I went with steel so that I would not have to do staining every 2-3 years as it is exposed to wind and sun all day. Very satisfied with how the project turned out. Assembly was not difficult...just tedious as there are so many screws. I just used the printed manual. The app looked good but I was in the glaring sun and it would have been a challenge to use the phone app. Just a couple of recommendations for assembly. It took me a full day and this is not my first rodeo on assembling products. Make sure you take all of the pieces out of the boxes and get them sorted first. They will be easier to find when you need them. I would recommend assembling all of the screws and washers prior to the assembly process and just sort them in bowls. It will save time. I also diverted from the instructions and did not mount the plates to the concrete first. I assembled the entire product and then attached the pergola to the concrete pad. Just assemble at the location where you want it to be. I was a little concerned due to a very, very slight slope away from the house and so the assembly prior to securing just made it naturally fit the way it should on the ground. I only took a star off because of the seams on the beams. You have to use braces to attach the ends to make a long beam. It was expected but solid beams would have looked better, although it would have been difficult to ship.

This pergola is sturdy and beautiful. My husband and a neighbor put it together in a day and it looks fantastic. The sunshade works wonderfully in this hot Alabama weather. I'm still waiting on him to instal the electrical panel, but I'm not surprised he always gets a job 99% done then gets bored and moves on! Insert eye roll here. Haha Don't hesitate it's worth the money!