Looks absolutely amazing on our patio! Assembly with BILT app was remarkably simple, but of course time consuming (put together by 3 people over the course of 2 days). No missing parts, everything fit together perfectly, no misaligned holes or stripped screws. Arrives in 4 long boxes (approximately 150-200 pounds each), very manageable for 2 people. So far, we are very satisfied with this purchase and very hopeful it will stand the test of time. Satin black finish looks great and seems durable, and this provides more shade than expected. Love the included power strip as well, nice touch. Overall, this pergola exceeded our expectations and we couldn't be more pleased.

Solid product! Once it is fully assembled, it is heavy. Really made our large patio usable as it gets sun all day. I went with steel so that I would not have to do staining every 2-3 years as it is exposed to wind and sun all day. Very satisfied with how the project turned out. Assembly was not difficult...just tedious as there are so many screws. I just used the printed manual. The app looked good but I was in the glaring sun and it would have been a challenge to use the phone app. Just a couple of recommendations for assembly. It took me a full day and this is not my first rodeo on assembling products. Make sure you take all of the pieces out of the boxes and get them sorted first. They will be easier to find when you need them. I would recommend assembling all of the screws and washers prior to the assembly process and just sort them in bowls. It will save time. I also diverted from the instructions and did not mount the plates to the concrete first. I assembled the entire product and then attached the pergola to the concrete pad. Just assemble at the location where you want it to be. I was a little concerned due to a very, very slight slope away from the house and so the assembly prior to securing just made it naturally fit the way it should on the ground. I only took a star off because of the seams on the beams. You have to use braces to attach the ends to make a long beam. It was expected but solid beams would have looked better, although it would have been difficult to ship.

I looked at this item for some time before adding to a new paver patio. Looking forward to adding furniture underneath to enjoy outdoor living. I was able to assemble by myself (except for standing posts). The four boxes were received with no damage and no issues with instructions or hardware. This pergola is very sturdy and so beautiful; love it!

I bought mine on April 11th and it was delivered only days later! I did hire someone to construct it for me which only took them 4 hrs. He even suggested it to another client who ended up ordering the cedar pergola! The entire process through Backyard Discovery was seamless! Wouldn't hesitate to recommend any of their products!

I purchased two of the 12x10 Pergola's. Both were packaged, and shipped very carefully, arrived in perfect condition. Very heavy structure (about 500 lbs), high quality, aesthetically pleasing, and took 4 hours to put together. Perfect for the AZ heat. Highly recommend buying. I plan to add outdoor curtains to make it look like a cabana. I love it!

The stainless steel studs that need to be inserted through the large holes, and then into the post should be accompanied by a 6 inch piece of flexible, tubing that snuggly fits over the stud for initial contact with the female threads, and then pulled off of the stud, to turn further in with a standard allen wrench provided. This would avoid any of the studs accidentally falling off inside of the main rail, which would necessitate taking the rail splice apart to retrieve the stud.

Backyard Discovery's new line of metal pergolas are designed to deliver on every consumer expectation. Made entirely with galvanized steel and stainless-steel hardware, our line of metal pergolas is fully rust resistant and zero maintenance. Strong internal steel joints provide a sleek exterior appearance and unprecedented strength in our structural beams and rafters. 12” on-center spacing for both rafters and purlins offers market-leading shade in a true traditional design concept. Manufactured in 3 colors and 3 sizes, we have ensured everyone will find a way to enjoy our new line of galvanized pergolas. Product Manager; Backyard Discovery

I was really surprised at the quality of this pergola. I'm generally suspicious of things of this nature when they advertise "high quality steel" and for good reason because it's normally flimsy tin! Noy this pergola! When I opened the boxes I blowen away at the thickness of steel. Assembly was a breeze for the most part. Only reason I give it 4 stars is because of the Assembly directions are about as clear as mud on the installation of certain bolts and we had figure it out on our own.

Purchased and built this pergola two weekends ago with the help of my brother in law and father in law. Took about 8 hours overall. Constructed and installed a privacy screen last weekend. Pergola kit is exceptionally well made. All the points of attachment lined up and all the screws worked. Longest part of the installation was drilling concrete to anchor the pergola. Don't bother with the included anchors, but buy some Tapcon Redheads instead (stronger and longer). Planning to replace the canopy with something waterproof, but it works for shade in the meantime.

Very pleased with Backyard Discovery overall. Shipping, no damage found on any of my Stratford 10 × 12 pergola, no missing parts, etc. Beautiful addition to my new Trex deck, Hot Springs Spa arriving this week to be placed under pergola. Very Impressed with quality of this pergola!