Purchased the white 16x12 Hawthorne in March 2023 and could NOT be more satisfied!! The quality of this steel-framed Pergola is superior to others we considered - not to mention assembly was much easier than expected. Absolutely would highly recommend this product - no regrets!

We had this installed the summer of 2021 and have loved having it. The guy who installed it really wanted us to go with a wooden pergola but we insisted on this steel one. When he was finished building it, he said he would be recommending it to others. He was very impressed. We have put a canopy cover on it, and love sitting under it enjoying our backyard.

5 stars for the pergola, 1 star for the shade. The pergola is very well made, assembly instructions were easy to follow, it looks great and will last for many years. Great value for the money, I am not at all disappointed. But given how great the pergola is, the shade is surprisingly lacking. Cheap material, cheap clips that come undone extremely easily, and it doesn't even cover the whole top. That said, I would still buy it again, but definitely looking into alternative shade options.

I bought this for a patio in my back yard. I wanted it to be the same height as my roof on my house and shop, so I built concrete columns on which to erect the pergola, covered in stone veneer (see pictures). In the process now of adding a light at each corner (not included in kit) (see pictures). I haven't even pulled the AC power center out of the box yet and probably won't end up using it. Overall, this is an easily assembled kit that really looks quite nice, attested by my neighbors' comments on seeing it.

Love how its bringing everything and everyone together. Directions were simple. Some screws didn't thread correct and for the holes that have the outer ring, I superglued the ring prior to screwing. The first started spinning with the screw so there was no getting it in or taking it out. Hung LED lanterns. More decorations to go but the review is for the pergola :)

We bought this to replace an old canopy and to update the look of our patio. We could not be more happy with the purchase. The canopy arrived exactly in the timeframe we were quoted at time of purchase. It was drop shipped and the company even carried it into our garage (which they weren't supposed to). We unfortunately noticed one column was badly damaged and we immediately called the number on the box as instructed. Customer service was very sincere and prompt in their response to help send out a replacement ASAP (which we received in 3 days). The assembly was time consuming but not hard at all. Definitely a 2-3 person job so grab a friend and a few cold ones. Our only constructive criticism is that the canopy can use a middle buckle (mid span) because once the 4 corners are tightened the center of the sides "curl" or "fold" in. We opted for the 14x12 and think its PERFECT in every way !! (lights shown were NOT included but added after assembly).

We bought this pergola last year to protect our renovated backyard and new patio furniture from sun and tree debris. It is very solid, looks great and does the job. Construction is tedious with all of the bolts and washers but I was able to do almost all of it myself other than lifting up the vertical supports and getting it into the air. So far seems to be handling the weather very well. Amazing value vs a custom kit

I love my pergola. It looks great. It's very sturdy, no doubt i will enjoy it for years to come! Using the tips from other reviews and having the instructions in Spanish, two people were able to complete assembly in about six hours. It looks fabulous.

The instructions say 2 people and 10 hours but i put it together on my own in 6 hours because the instructions were so easy to follow. i needed the help of my wife for about 20 mins to move the assembled short sides but outside of that it was too easy. love that this app is a thing.

This is a very well engineered, thought out item. There is no waste in assembling this pergola. The packaging is such that items are snug as a bug on a rug. Assembly instructions are clear and concise, and available with the items as well as via a 3D app. You may download a pdf version, too. Four 100+ lb boxes is thoughtful, as it is manageable for most tandem sets of DIYers to handle. Parts are individually placed in bags. Two tightening tools is all that is needed. A rubber mallet was the only additional piece of equipment other than a ladder that was needed. It was a low-stress one day, 10-hr project.