[This review was collected as part of a promotion.] Purchased this washer over a year ago. Have been pleased with it so far. I have to remind my kids not to overload the unit, otherwise it will knock and vibrate pretty bad. If the load sizes are appropriate, then it is quiet and does it's job!

[This review was collected as part of a promotion.] I got the washer about 8 months ago, now, and I have to say it's a lot better then the last one I had. I am absolutely in love with the front load. The only thing I have to say about it that I don't like is the beeping (songs) /noises when turning it om and off and when it's done. Lol. Besides that it's amazing!

I purchased this washer 3 months ago and it was delivered 2 1/2 months ago. I paid for installation but it was not tested and I got no instructions on how to use. Fortunately, (I thought) I knew how to use a washing machine. I downloaded the full user manual (only a 'simple' manual with 1 1/2 pages of operating instructions was left with the product). After 2 1/2 months and a few phone calls with Samsung support, these are my comments: 1) There is NO way to select 'cold' water temperature for the complete wash cycle (wash and rinse). My clothes are steaming when I open the washer door. Apparently the washer has an automatic temperature control (ATC) designed to maintain water temp for best results. Never mind what results the consumer wants. I will work out a work-around but wish I didn't have to permanently disconnect the hot water hose in the event I do want to wash clothes in hot water. I am also a bit surprised in today's 'climate change' environment that the energy to heat up water has not been considered and an override allowed on this! 2) The washer resets to the factory default at the end of each cycle. So if you generally set and use the same settings (for example, Perm Press, cold water, 2 rinses, 2 spins, light soil), it will reset to Normal, med warm, 2 rinses, 4 spins, med soil and you have to set it AGAIN and AGAIN and AGAIN every time you use the washer. You will wear out the dial and control panel buttons re-selecting your settings!! 3) This machine is very loud -- especially the spin cycle. It sounds like it is going to take off. It does vibrate but doesn't 'walk' so that is a plus. 4) A neat feature is the self-clean cycle. What no one tells you is that it is nearly 4 hours long, so don't think you're going to do this between loads on laundry day! It locks you out. And as the manual did say, it uses only all hot water for the 4-hour self-clean. 5) The face buttons on the control panel are far too sensitive. I turned it off accidentally while reaching for hangers above to hang up clothes - a light touch by my arm on the power button. Otherwise, the washer washes clothes just fine. It seems to be a quality machine. Just wanting to share so you know what you are purchasing. I was happy with the price, the purchase process, the communication and delivery, and customer service overall. All 5 stars on those items. Just not thrilled with the lack of temperature control.

[This review was collected as part of a promotion.] Very happy with this one. My mom had the same model for a couple years when our old washer started having trouble. She recommended this model as she loves hers. This one is so quiet and gets almost all the water out of the clothes which really makes easier work for my dryer. Very

[This review was collected as part of a promotion.] Hi. I think this is the 3rd time I am using the Samsung washer (1 from previous home and twice after we moved) and everytime I have had a great experience washing my clothes. The washer is quiet with easy controls.

[This review was collected as part of a promotion.] I bought this 6 months ago. It has run fine, and has the right cycles for every need. I can't give it 5 stars because the spin cycle is too sensitive. Small loads often throw the spin cycle out of balance. Very annoying .

(This review was collected as part of a promotion.) This washer is easy to use, easy to clean and has a real large drum to accommodate all your laundry loads. This washer has 10 different cycles you can use and the best part is Samsung has added a design to help prevent mold buildup around the rubber door seal.

[This review was collected as part of a promotion.] Really liking it so far. It's so silent that having the finished notification really helps or I sometimes forget I was washing clothes. Love how much I can adjust how much rinse, spin, and wash cycles per load of clothes.

[This review was collected as part of a promotion.] Finally a washer I completely love! The design is sleek, modern, and I love that it gives you many wash cycle options, and pre sets everything based on what you choose. It’s also very quiet, I barely hear it running.

[This review was collected as part of a promotion.] Overall the washer seems to do what's expected. However, both installation instructions and those that were managed by Samsung were a disaster. Further Samsung support was unbelievably, unprofessional, un helpful. The number of engagements was excessive. I'd give a ZERO rating if I could. I cannot say enough awful things. I tried to return with failured for 3 weeks!!! I was professional the whole time, Samsung WAS NOT!