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Customer reviews for Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction for
Samsung 4.5 cu. ft. Front Load Washer with Vibration Reduction
4.6 out of 5 stars
stars
1,805 ratings1,784 reviews
  1. 5 stars78% (1,415)
  2. 4 stars14% (247)
  3. 3 stars3% (50)
  4. 2 stars1% (22)
  5. 1 star4% (71)

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Showing 1,131-1,140 of 1,784 reviews
Apr 9, 2023
cannon
1 out of 5 stars review

dangerous junk

i bought this a week ago and 1st time use, when it spin ,the machine shake like it's out of control. and move around . if i havenot been there when it spin, it would have stretch the plug and water hoses, this could result in a very dangerous situation. this products should not be put to sell with out testing.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from Customer Care

Greetings, We care about making your laundry experience as convenient as possible, Cannon. Consider the following tips below to keep your washer in top condition. Your washer may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground or if a large bulky item or a huge amount of laundry is in the washer. A level floor and washer will help reduce shaking. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ You may watch this video about "Washing machine shakes & vibrates or is noisy": https://www.youtube.com/watch?v=ywOrH59K9Rw I have also shared the model's user manual to learn more information about the "Excessive vibrations or makes noise" on page 50: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ Proper leveling of the washer will prevent it from shaking; see this guide about "Install a Samsung washing machine in your home" and click under "Level the washing machine": https://www.samsung.com/us/support/answer/ANS00051342/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145669049, to help our team pull up your information. Have a great day! ^Chrystel

Apr 26, 2024
Deshelie50383
5 out of 5 stars review

Efficient and reliable washer

(This review was collected as part of a promotion.) It offers ample capacity and the convenience of self-cleaning technology. Its front load design ensures efficient cleaning and gentle care for your laundry. Overall, it's a reliable choice for those seeking a quality washing machine.

Review from Caddle
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Jul 23, 2024
Kmint800
1 out of 5 stars review

A nightmare

[This review was collected as part of a promotion.] Horrible, try to return it but it had already been 15 days.The washing machine vibrates a lot and "walks". I bought the 5-year warranty and from what I see it's not enough to get a washing machine exchange.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
reply from Samsung Care

Greetings, We can imagine how it feels to deal with a washer that keeps vibrating and moving. We'd love to help you. I have shared a link below for the steps if the Samsung washing machine is shaking. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147375771, which will help our team pull up your information. ^Rainly

Mar 3, 2025
Marshall3555
5 out of 5 stars review

Samsung Washer

[This review was collected as part of a promotion.] I bought this washer about a year ago and have been very pleased with its performance getting my families wash clean. I found it intuitive to operate. Washer tub is a good size for my weekly washing needs. Overall I recommend this companies products.

Review from Samsung US
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Jun 30, 2022
Blucher12
5 out of 5 stars review

I just Love it

[This review was collected as part of a promotion.] I wish I could of afforded them both at once…But they are finally joined and I couldn’t be happier…All I have to do is put my clothes in and it determines the rest…They are quite, save on water and utilities…It self cleans and the dryer doesn’t over dry your clothing.

Review from Samsung US
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Jul 31, 2023
Korra
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] I bought this item about a month ago and so far so good. Looks great, pretty quiet. I just wish that the last settings used would be saved every time rather than it resetting at the start of every load.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652
Jan 20, 2024
Pam1
4 out of 5 stars review

Clean clothes

[This review was collected as part of a promotion.] I bought this about 4 months ago and it washes great! I wish it had printed info included instead of having to look it up online! I have not had enough time to learn what all its features are and how they work!

Review from Samsung US
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Nov 6, 2021
Notmadshana
1 out of 5 stars review

Reminiscent of the laundromat days

here is the major issue - and it is a big one! once you start your washer and after 1 minute - you can't add any more items. the only way to unlock the door is to let the cycle finish. so what you add won't be washed - but will be rinsed, at least. i tried everything from unplugging for a couple of hours (5 minutes was supposed to do it) or pushing several buttons for 10 seconds as advice on google. i even had 2 service calls and still have the same problem. i haven't had another machine in the last 2 decades do that. otherwise, it is a satisfactory low end machine.

Review from Samsung US
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Jun 27, 2022
CFESAMastertech
5 out of 5 stars review

Excellent and quiet washer.

[This review was collected as part of a promotion.] So our old Samsung front loader finally went out after having it many years and I just didn't have the time to repair it. We decided on replacement and my wife concurred it had to be another Samsung. When we saw this washer we knew it would be the one we wanted and went out to get it. After getting it home and hooking it up it was time to test it out as we had plenty of laundry waiting for it. My wife at one point asked me if it was running as she could not even hear it so i checked, yep! It was running. All our clothes came out very clean and in a short amount of time. We love the sleek design and all of the options it has on it. The soft touch buttons are really nice.Now she wants the matching dryer as the one we have matched the old Samsung washer ( they are similar but more updated). I told her that will happen but will have to wait until we save enough money up for it.

Review from Samsung US
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Feb 27, 2021
Lakerfan
5 out of 5 stars review

Cool color

[This review was collected as part of a promotion.] So far I’ve had this for a week. It’s quiet. It washes very well. Looking forward to washing larger items such as blankets. And using the bedding and sanitize modes. Really to soon to give a great review. The only thing I wish it had was a regular beep to cycle start/finish I know there are different sounds and an off altogether. The chime gets a little old real quick. Other than that....so far so good. I’m happy with the purchase.

Review from Samsung US
Helpful?70VBPJFKI1AE20423819652