We needed a space for shade and a space where we wanted to create an outdoor room. We took a space of our outdoor patio to do that. So my husband and I with our sons completed the pergola in 4 hours. Each time I look at the pergola I'm in awe of its beauty and reminded of our time building it. It was actually a lot of fun to build. Each person had their role to play in making it. The instructions were fantastic. I would definitely purchase again from Backyard Discovery. Our sun shade is not in the picture due to the fact that it was 6 inches too short. With that said, once I let them know, they ordered me a new right away. You won't be disappointed with the quality of this pergola. Hopefully you and your family will build one together and enjoy making memories for years to come. bonus feature of the outdoor plug system was great when we added outdoor string lights.

Great purchase. Straightforward to put together; however would recommend having 2 people to assemble all the beams and then 4-5 people to hold/bolt together the frame. After that step, the rest goes pretty quickly (even faster with 2 people and 2 ladders). Still looks great after nearly a year of use. Highly recommend.

Just finished erecting a Hawthorne, 14 x 10 pergola. I have nothing but good comments about this backyard treasure. The instructions provided were excellent, and the BLT app was exceptionally put together and very thorough. The quality of this product is exceptional. I would love to assist someone else in putting up another one as I enjoyed myself immensely.

I bought this for a patio in my back yard. I wanted it to be the same height as my roof on my house and shop, so I built concrete columns on which to erect the pergola, covered in stone veneer (see pictures). In the process now of adding a light at each corner (not included in kit) (see pictures). I haven't even pulled the AC power center out of the box yet and probably won't end up using it. Overall, this is an easily assembled kit that really looks quite nice, attested by my neighbors' comments on seeing it.

We bought this to replace an old canopy and to update the look of our patio. We could not be more happy with the purchase. The canopy arrived exactly in the timeframe we were quoted at time of purchase. It was drop shipped and the company even carried it into our garage (which they weren't supposed to). We unfortunately noticed one column was badly damaged and we immediately called the number on the box as instructed. Customer service was very sincere and prompt in their response to help send out a replacement ASAP (which we received in 3 days). The assembly was time consuming but not hard at all. Definitely a 2-3 person job so grab a friend and a few cold ones. Our only constructive criticism is that the canopy can use a middle buckle (mid span) because once the 4 corners are tightened the center of the sides "curl" or "fold" in. We opted for the 14x12 and think its PERFECT in every way !! (lights shown were NOT included but added after assembly).

Very pleased with Backyard Discovery overall. Shipping, no damage found on any of my Stratford 10 × 12 pergola, no missing parts, etc. Beautiful addition to my new Trex deck, Hot Springs Spa arriving this week to be placed under pergola. Very Impressed with quality of this pergola!

Bought my pergola a year ago. This will be our second summer with it. It arrived ahead of schedule in 4 boxes. I was surprised at the condition of the boxes coming across country but they were in great shape. All parts were included. We took one day to open the boxes and lay out the pieces. The next day we put it together in about 2 hours! It is gorgeous. And the powder coated steel is great for our Pacific NW climate Won't rot or rust. I love it. And the price was good too. A lot less than the wooden structures I had been look at.

Visiting Sam's Club, I saw a wooden pergola and asked the associate if they came in different materials, colors, and sizes. I was told to look at the pergola section on the website as there was a wide variety. Upon reviewing I was pleasantly surprised and immediately made the purchase. The arrival of the pergola was timely. While I didn't go with the Sam's installation team as the date was too far away, I got another team to install and the outcome exceeded my expectations when the pergola was finished. This is now my new zen space. I absolutely love the pergola and would highly recommend it.

I loved this pergola from the minute I saw it. So much so that we hired contractors to build a deck under it. Our yard gets a LOT of wind so I'd been searching for awhile until I came across the Hawthorne. So we ordered it in December and the four boxes sat in garage for five months waiting for their time to shine. Although the co tractors erected it, I can testify to the clear packaging and labeling. Everything was in those boxes. It is so solid and sturdy. We've had a rainy, stormy few weeks and not even a wiggle. We absolutely love it.

Me and a friend put my pergola up yesterday. Ages 52 and 65 in decent shape but by no means athletic. We were a little apprehensive in tackling this project on our own when looking at the gazililon pieces. The directions were extremely clear - highly unusual. We didn't make a single mistake! It is stunning. The only complaint is that the shade cloth is 2-3 feet short? I don't get it. I read other reviews and I am glad that someone warned us about being careful not to drop the screws inside the cross beams because it would have been a total pain to get them out. I suggest adding a note about this into the directions. Surprisingly we didn't drop any in there. It is super sturdy too. Very high quality.