[This review was collected as part of a promotion.] This is the most frustrating television I've ever owned. It constantly defaults to Samsung's own channel, however often you try to delete/bypass it. Half the time you try to get to Amazon Prime or YouTube TV it reverts to something on Samsung. I tried buying the voice-activated remote (an additional purchase). It didn't work. I am seriously considering throwing the thing out (it's barely a year old) and starting over.

[This review was collected as part of a promotion.] I have had nothing but Samsung TVs for years. I have always been happy with them. This TV is a nightmare. It is hard to get done what you want. It is slow to load when turned on. Moving around in the features is terrible. Most of the time I have to just turn it off and start over. I would not recommend it.

[This review was collected as part of a promotion.] The picture quality is great and sound is also great. This is my third Samsung tv just in this past 12 months. Wouldn't have any other brands. As you can see in the photos, my cat Rosie also loves it.

[This review was collected as part of a promotion.] The brightness,contrast & picture quality is great,has wonderful sound quality. Adjustable pic & audio. Once you are use to the interface it's easy to use.There's noticeable quality difference between the 32" & the 40". The only thing I wish it had is a visible clock.

[This review was collected as part of a promotion.] Had to reset the tv a couple of times because things weren't working right. But that seems to have taken care of the problem. It would be really nice if it came with a back lit remote. Sound, Picture, and Apps seem great for the price I paid for the tv. Brightness, contrast, responsiveness, soundstage, and clarity are good. Just checking all of the boxes.

[This review was collected as part of a promotion.] The user interface is terrible. Features need to accessed from the remote through multiple confusing steps. There is no printed user manual to ease setting the set up. Very convoluted way to get to a closed caption menu. No obvious choices for text size. A straight audio output would be great, instead of the current HDMI output - overly complicated!

[This review was collected as part of a promotion.] I love how easy it is to share my phone to the TV. Easy to change between different picture brightness and restore them back to how they were originally. The one thing I would like to be different is when screen mirroring you could make it so not all apps would appear on the TV.

[This review was collected as part of a promotion.] Hard to operate most frustrating. Picture great but if I can't operate useless. When I turn it on occasionally I just get a black screen or a weird screen with all sorts of choices I don't understand.

[This review was collected as part of a promotion.] The performance on the TV is fine. What I don't like is the very complicated remote. Our other Samsung sets have simple to use pads with no number pad and a navigation/select button easy to find and use. The new remote has the arrows and select button confusingly buried among other rarely used buttons. I also find the tiny onscreen app icons bar are much more difficult to read and navigate.

[This review was collected as part of a promotion.] This new Samsung "smart" tv is a replacement for my same size Samsung tv that was "dumb" and just got tired after so many faithful years. This replacement is 4 stars BUT not 5 stars. Two functions important to me are missing, which are: "STILL" and "SLEEP"....."STILL" so I could investigate the screen image more closely and "SLEEP" so I could catch a nap or go to sleep and be confident the tv wasn't on for no reason. Any new tv I purchase will have these two functions if possible......no matter the brand !!!!! I'd want SAMSUNG as my first choice.