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Customer reviews for Beautyrest Black Series Three Mattress (Available in Medium, Medium Pillow-Top, and Plush Pillow-Top) for
Beautyrest Black Series Three Mattress (Available in Medium, Medium Pillow-Top, and Plush Pillow-Top)
4.6 out of 5 stars
stars942 ratings942 reviews
  1. 5 stars78% (738)
  2. 4 stars14% (135)
  3. 3 stars4% (34)
  4. 2 stars1% (8)
  5. 1 star3% (27)
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Showing 1-10 of 942 reviews
May 17, 2026
Teresa B
5 out of 5 stars review

Zzzzzzzzzzz

Comfortable and supportive. My last Beautyrest mattress lasted 20 years. Literally. This time I tried a different brand. It didn't compare. I returned it and bought another Beautyrest - Black series 3 Medium Pillowtop. It's perfect. So comfortable!!

Review from Beautyrest
Helpful?307883T1X77620284161615
May 5, 2025
K McKnight
5 out of 5 stars review

Verified Purchase

Excellent Support and Stays Cool

This mattress is exactly what I needed—firm, supportive, and surprisingly cool at night. I sleep on my back, and it's helped with my lower back pain almost immediately. The motion isolation is great too—I barely feel my partner move. Worth every penny!

Review from Beautyrest
Helpful?307883T1X77620284161615
Oct 19, 2024
Jfnorm
5 out of 5 stars review

Verified Purchase

Best warranty department!

I am enjoying an excellent night’s sleep on this beautiful mattress. My previous mattress was a hybrid Beautyrest and after 10 years (had a 25 year warranty) it failed and was bulging on the side. Beautyrest warranty department was EXCELLENT to work with and gave me full credit for the old mattress toward the new one. Start to finish, I had a comfortable new bed within 3 weeks!

Review from Beautyrest
Helpful?307883T1X77620284161615
Apr 29, 2026
Gia F
5 out of 5 stars review

Dream Bed!

I layed on this bed 4 years ago furniture shopping with a friend and I fell in love with it. I promised myself when I got my own place this would be my first purchase, and it was! Perfect with the adjustable bed frame. I’m so happy I was finally able to make my dream come true!

Review from Beautyrest
Helpful?307883T1X77620284161615
Nov 16, 2024
Happy Customer
5 out of 5 stars review

Verified Purchase

Great Mattress!

It's the best mattress I have ever owned, both in construction and of course, comfort. Stays firm, and does not sag in time. If you want the most noninterupted sleep ever, this is your mattress. :)

Review from Beautyrest
Helpful?307883T1X77620284161615
Apr 19, 2026
Scott W
4 out of 5 stars review

Nice mattress. Less than perfect quality

I realize there is a lot of stitching that goes into these mattresses but I was very upset that there was multiple spot where the stitching was coming apart right out of the plastic. Only reason for a less than perfect score. With the mattress being that expensive, you'd think it would be made with quality.

Review from Beautyrest
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May 28, 2026
anonymous
1 out of 5 stars review

Beautyrest Black NEVER AGAIN

DONT WASTE ALL THAT MONEY!! We DID %26 REGRET IT TERRIBLY. Thought eveness of mattress surface would last longer since it cost so much more…WRONG! you will have indents %26 uncomfortable give in a year and if youre alone one night %26 sleep in the center you will roll into the dip on either side where 2 usually sleep. Buy cheaper so you can replace sooner than having to wait longer to for $3,000 worth on a mattress which dipped at year one, now lacks in needed support, BUT JUST NEVER ENOUGH to come under warranty replacement bcs measurements of indent are done by sight only but it gives now so much more when you lay on it!! PS we’re 2 ordinary size adults below 175 %26 150 lbs.

Helpful?307883T1X77620284161615
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your Beautyrest Black Series 3 Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has begun to sag, has indentations, or has lost support, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

May 12, 2026
Cathie P
1 out of 5 stars review

Sagging terrible in the middle.

The mattress has been sagging in the middle for over two years to the point I had to go to ER to get my back checked. When I get up in the morning I can’t hardly straighten up

Review from Beautyrest
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Aug 23, 2024
BudS
1 out of 5 stars review

Verified Purchase

Not as good as I had hoped.

The effective sleep surface is only the middle 2/3rds of the matress. The outside 1/3 slopes downward, and wants to roll a back sleeper off the side.

Review from Beautyrest
Helpful?307883T1X77620284161615
Dec 31, 2024
CrystalF
1 out of 5 stars review

Verified Purchase

Uncomfortable

The seams in the mattress are so deep the mattress feels lumpy. It also holds body heat, making sleeping all night impossible. Sore backs for 2+ months after switching to this mattress.

Review from Beautyrest
Helpful?307883T1X77620284161615